Senior Executive, Clinical Operations (Healthcare)

Recruit Express Pte Ltd; Singapore; Sur place; SGD 54 000 - 72 000; Plein temps

Résumé du poste

Recruit Express Pte Ltd is seeking a Senior Executive, Clinical Operations (Singapore Healthcare) to support clinical service planning, infrastructure development and resourcing planning. You will help optimise patient journeys, improve patient experience and expand access to care in a fast-paced hospital setting.

Primary duties include coordinating workshops, leading hospital development roadmaps, developing service flow designs, preparing business cases, tracking progress across work streams,

Qualifications

• Bachelor's degree in healthcare administration, business administration, or a related field.
• 1–2 years of experience in healthcare operations; more relevant experience may be considered for Assistant Manager.
• Strong interpersonal and communication skills; ability to relate at various levels.
• Strong organizational and time management skills.
• Leadership qualities with ability to motivate and nurture the team to meet operational goals.
• Self-directed, resourceful and analytical problem-solver.
• Able to multi-task in a fast-paced environment.
• Proficient in MS Office applications.

Responsabilités

• Attend user engagement workshops to input SME insights for hospital design planning to optimize patient journeys and experience.
• Lead discussions for road-mapping hospital development from clinical service planning, infrastructure development and resourcing planning.
• Collaborate with consultants, medical planners and stakeholders to develop service flow design and planning parameters.
• Facilitate workshops and coordinate meetings to gather requirements and test models virtually and physically.
• Prepare business cases to seek approvals for infrastructure growth and funding.
• Track, monitor and report progress across work streams to management; escalate concerns timely.
• Prepare periodic reports for the Hospital Committee on project progress.
• Organize and lead activities related to hospital development and implementation of operating models.

Connaissances

Interpersonal skills

Organizational skills

Leadership

Time management

MS Office

Formation

Bachelor's degree in healthcare administration or related field

Outils

MS Office

Description du poste

Senior Executive, Clinical Operations (Singapore Healthcare)

In this role, you will be responsible for various tasks related to clinical service planning, infrastructure development, and resourcing planning. Your contributions will play a crucial role in optimizing patient journeys, enhancing patient experience, and expanding access to care. You can expect to work in a fast-paced environment and be challenged to navigate complex healthcare needs.

Responsibilities

• Attend user engagement workshops to provide subject matter input throughout the hospital design planning process, with the aim of optimizing patient journeys and enhancing patient experience.
• Lead discussions for road-mapping Hospital development from clinical service planning, infrastructure development and resourcing planning works.
• Collaborate closely with consultants, medical planners, and internal stakeholders to develop service flow design and planning parameters aligned with the project's strategic intent.
• Facilitate workshops and coordinate meetings with stakeholders to understand project requirements, develop appropriate methodologies, technologies, and assumptions for assigned projects.
• Develop end-user briefs, operations requirements, guidelines, and work processes, organizing workshops to gather user requirements and test new models virtually and on physical prototypes.
• Prepare business cases to seek approvals for infrastructure growth and associated funding.
• Responsible for tracking, monitoring and providing updates from various work streams and planning areas to the management, escalating concerns in a timely manner.
• Prepare of periodic reports to update the Hospital Committee on the progress of the project.
• Organize and lead activities in relation to the development of the Hospital.
• Lead implementation of the operational models in line with the development of hospital services and care models and ensure that it is in accordance with the budget and guidelines.
• Coordinate meetings, book venues, collate agenda, minutes writing and arrange for catering requirements when necessary. Maintain filing system, manually or electronically in shared drive.
• Raise procurement and payment requests as required.
• Any other projects/tasks assigned by the Reporting Officer.

Requirements

• Minimum Bachelor's degree in healthcare administration, business administration, or a related field.
• At least 1-2 years of experience in healthcare operations. Candidates with more relevant experience may be considered for the Assistant Manager's position.
• Possess exceptional interpersonal and communication skills with the ability to develop strong working relationship at various levels.
• Strong organizational and time management skills.
• Strong leadership qualities with the ability to motivate and nurture the team to meet operational goals.
• Self-directed, resourceful and self-motivated with an analytical mind and good problem-solving skills.
• Able to multi-task and work under a stressful environment.
• Proficient in MS Office applications.
• 1 year contract, convertible to perm