Operations Manager

DVB CONSULTING PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A gourmet bakery in Singapore is searching for a General Manager to oversee operations, manage a team, and ensure customer satisfaction. This role requires a strong culinary background, excellent communication skills, and a passion for food. The ideal candidate will be a leader who fosters a positive team culture and is eager to contribute to the growth of our bakery. Comprehensive training will be provided, along with a competitive salary package and opportunities for professional growth.

Benefits

Competitive salary package

Opportunities for professional growth

Friendly international team culture

Qualifications

• Culinary background or related experience.
• Outstanding customer engagement and communication skills.
• Strong organization and time-management abilities.
• Solid knowledge of food safety and hygiene practices.

Responsibilities

• Manage all stations to support and guide the team.
• Responsible for quality control and management.
• Ensure the outlet team meets performance expectations.
• Manage hiring and training of the outlet team.
• Oversee inventory and ordering of supplies.

Skills

Customer engagement

Organizational skills

Communication in English

Food safety knowledge

Time management

Education

Culinary background

Relevant industry experience

Job description

Park Bäckerei is a German bakery located at Icon Village in Tanjong Pagar, focusing on pretzel baked goods. Our range includes authentic German pretzels, sweet laugenbuns, stuffed bagels and other mouth‑watering baked goods, using only the highest quality ingredients.

We have two outlets in Marina and are building a first‑class team to free up bandwidth for expansion and growth.

We are looking for a mature individual who is good with people and has talent to organize and maintain workflows and processes in a well‑run workplace. Ambition and drive to grow into a full General Manager over time is a big plus. A culinary background (Sous‑chef and similar) is also a valuable skill to bring to the table.

What We Offer

• A competitive salary package (SGD 4,000 to 5,000 based on level of experience) with attractive benefits and additional incentive structures for strong performers
• A friendly international team and a great culture
• State‑of‑the‑art ovens and equipment to maintain high productivity, and an ergonomic and safe working environment
• Opportunities for professional growth and development

Key Responsibilities

• Be able to man all stations to support and guide the team and cover staffing gaps
• Responsible for overall quality control and management
• Ensure outlet team performs duties and meets expectations, responsible for sales targets and performance against agreed operational KPIs
• Roster planning, hiring and training of the outlet team including part‑timers
• Oversee planning and fulfillment of catering, events, B2B contracts where applicable
• Oversee inventory and ordering of doughs, ingredients, packaging materials and other supplies required for smooth outlet operations
• Ensure strict adherence to food safety and hygiene regulations for yourself and the wider team while maintaining a clean and orderly workplace
• Handle customer enquiries and ensure customers are overall satisfied with our food and services
• Act as leader, coach and manager to junior team members and foster a team culture of trust, performance and teamwork
• Assist in generating sales and KPI reports as required to make decisions
• Assist owners with commercial decisions and other ad‑hoc requirements

Requirements

• Culinary background or adjacent industries if you have a strong case to make why your skills are relevant
• A deep passion for food, curiosity and ability to learn new concepts quickly
• Good organization and time‑management skills
• Outstanding customer engagement and communication
• Good communication in English required
• Solid knowledge of food safety and hygiene practices (certification can be sponsored for the right candidate)
• Interest in learning the commercial and financial sides of the business

To apply, please send your resume and outline your experience and motivation to join Park Bäckerei.

[e-mail]

Shortlisted candidates will be notified and invited to showcase their skills at an in‑person interview.

Don't miss this opportunity to secure your space on this Rocket Ship – join us at Park Bäckerei Icon Village and help us spread the love for authentic German pretzels across the Island.