Operations Manager / General Manager

French Chamber of Commerce in Singapore, The; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A prominent chamber of commerce in Singapore is seeking an Operations Manager/General Manager to oversee daily operations and support company growth. The role encompasses ensuring timely contract delivery, maintaining operational performance, and leading teams. Ideal candidates will possess a strong project management background and experience in supply chain and procurement. This position offers a strategic opportunity for leadership in a dynamic environment.

Qualifications

• Proven experience as an Operations Manager, COO, or General Manager in an SME environment.
• Strong project management background with a track record of delivering on time and on budget.
• Experience in supply chain, procurement, and services management.
• Autonomous, structured, and results-driven leader.
• Ability to operate both hands-on and strategically, with a long-term perspective.

Responsibilities

• Ensure contracts are delivered on time and within budget.
• Drive operational performance through KPIs and clear priorities.
• Implement efficient, scalable operational processes.
• Coordinate teams and stakeholders to ensure smooth execution.
• Oversee all operational and client projects.

Skills

Coaching

Management Skills

Operational Excellence

Supply Chain

Procurement

Project Management

Sales Operations

Team Leadership

Decision Making

Business Development

Cost Management

Business Acumen

Budgeting

Customer Service

Scheduling

People Management

Job description

Roles & Responsibilities

On behalf of one of its clients in the aviation and aerospace industry, The French Chamber of Commerce in Singapore is recruiting an Operations Manager/ General Manager to take over the day-to-day management of the business and act as the founder’s right hand. This role is highly operational while also requiring a global, long-term vision to guide the company’s growth and structure.

The role focuses on operational excellence, contract delivery, and team leadership, with the possibility to assume broader responsibilities (P&L, sales, back office) depending on the profile.

Key Responsibilities

Operations & Delivery (Core Role)

• Ensure contracts are delivered on time and within budget
• Drive operational performance through KPIs and clear priorities
• Implement efficient, scalable operational processes
• Coordinate teams and stakeholders to ensure smooth execution

Project Management

• Oversee all operational and client projects
• Bring strong project management expertise
• Guide, coach, manage, and supervise project managers and operational leaders
• Secure planning, resources, costs, risks, and delivery quality

Supply Chain, Procurement & Services Management

• Oversee supply chain and procurement activities
• Optimize suppliers, costs, lead times, and service quality
• Ensure continuity and quality of services delivered to clients

Leadership & Team Management

• Lead approximately 20 employees, with 5 direct reports
• Provide a global, strategic view to young but highly skilled teams
• Structure, align, and upskill operational teams

Additional Scope (General Manager Role)

Depending on the scope assigned, the role may also include:

P&L and Business Ownership

• Full responsibility for P&L, budgeting, and profitability
• Oversight of finance and back‑office functions

Sales & Growth Oversight

• Supervise sales performance, pipeline, and revenue growth
• Ensure alignment between sales, operations, and delivery

Back Office Management

• Oversee finance, administration, and support functions, supported by internal teams and/or outsourced providers

Requirements

• Proven experience as an Operations Manager, COO, or General Manager in an SME environment
• Strong project management background with a track record of delivering on time and on budget
• Experience in supply chain, procurement, and services management
• Autonomous, structured, and results‑driven leader
• Ability to operate both hands‑on and strategically, with a long‑term perspective

Tell employers what skills you have

• Coaching
• Management Skills
• Budgets
• Leadership
• Operational Excellence
• Cost Management
• Business Acumen
• Supply Chain
• Strategy
• Procurement
• Project Management
• Sales Operations
• Team Leadership
• Budgeting
• Customer Service
• Decision Making
• Business Development
• Scheduling
• People Management