Operations Leader for Growth, Experience & Excellence

Wyse Active Pte. Ltd.; Singapore; On-site; SGD 120,000 - 160,000; Full time

Job summary

A dynamic operations management group in Singapore is seeking a Head of Operations to oversee daily operations and ensure operational excellence. The successful candidate will lead teams, manage facilities, and optimize customer experience while ensuring compliance with Singapore's operational standards. The ideal profile includes 8-12 years of operations experience, with a minimum of 3-5 years in leadership roles. A background in relevant fields such as Hospitality or Sports Management is preferred.

Qualifications

• 8-12 years of operations experience, including 3-5 years in a leadership role.
• Strong experience managing facilities, vendors, and frontline teams.
• Familiar with Singapore operational and employment requirements.

Responsibilities

• Lead and manage overall operations across facilities, programmes, events support, and front-of-house functions.
• Own the end-to-end on-ground customer experience for members, parents, partners, and event participants.
• Manage operations budgets, cost controls, and expenditure approvals.

Skills

Leadership

Operational Excellence

Customer Experience

Project Management

Education

Diploma or Degree in Operations Management, Business, Hospitality, Sports Management or related field

Job description

A dynamic operations management group in Singapore is seeking a Head of Operations to oversee daily operations and ensure operational excellence. The successful candidate will lead teams, manage facilities, and optimize customer experience while ensuring compliance with Singapore's operational standards. The ideal profile includes 8-12 years of operations experience, with a minimum of 3-5 years in leadership roles. A background in relevant fields such as Hospitality or Sports Management is preferred.