Operations Lead: Patient Experience & Care Ops

Tucker Medical; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A healthcare provider in Singapore is looking for an Operations Lead to enhance patient care experiences. In this pivotal role, you will ensure operational excellence, guide a team in delivering quality patient services, and drive projects that improve processes. Candidates should possess a relevant Bachelor's degree and have at least 3-5 years of experience in healthcare or service environments. The ideal candidate is skilled in healthcare compliance, team development, and operational support.

Qualifications

• Minimum 3-5 years of supervisory or support experience in healthcare or service-oriented environments.
• Experience in healthcare compliance, preferably with Ministry of Health regulations.

Responsibilities

• Support patient services team, ensuring quality service.
• Prepare and improve workflows and SOPs.
• Ensure compliance with MOH regulations and assist in audits.
• Support financial objectives and manage resources efficiently.
• Drive operational improvement initiatives and projects.

Skills

Support and organizational abilities

Excellent communication skills

Knowledge of healthcare compliance

Budgeting experience

Service planning experience

Education

Bachelor’s degree in Healthcare or related field

Job description

A healthcare provider in Singapore is looking for an Operations Lead to enhance patient care experiences. In this pivotal role, you will ensure operational excellence, guide a team in delivering quality patient services, and drive projects that improve processes. Candidates should possess a relevant Bachelor's degree and have at least 3-5 years of experience in healthcare or service environments. The ideal candidate is skilled in healthcare compliance, team development, and operational support.