Operations Executive (F&B and E-Commerce)

8 FOODS PTE LTD; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A food and beverage company in Singapore is looking for a hands-on Operations & Marketing Executive to support year-round operations and innovation during festive seasons. Responsibilities include assisting with daily operations, coordinating inventory, and engaging with customers. Ideal candidates should be detail-oriented, possess good communication skills, and be adept at multitasking. The role offers competitive salary and opportunities for career advancement within a dynamic team atmosphere.

Benefits

Competitive salary ($3,200 – $3,800)

Career progression

Staff discounts

Qualifications

• Proficient with Excel and computer usage.
• Strong responsibility, reliability, and initiative.
• Comfortable in administration and customer service.

Responsibilities

• Assist with daily operations planning and stock management.
• Coordinate with suppliers and monitor inventory.
• Engage with customers professionally and empathetically.

Skills

Strong sense of responsibility

Good communication skills

Ability to multitask

Experience in operations

Familiarity with Excel

Job description

About the Role

We are a fast-growing group managing several well-known festive brands (CNY goodies, Christmas roasts, Hari Raya, mooncakes, Chinese seafood delivery, Western food delivery). We are looking for a hands‑on, adaptable Operations & Marketing Executive who can support our year‑round operations and take ownership during major festive seasons.

This role is perfect for someone who enjoys a mix of operations, coordination, and marketing. You will work closely with our ops manager, marketing manager, kitchens, suppliers, marketers, and creators — ensuring smooth daily operations while driving exciting campaigns during CNY, Christmas, Hari Raya and Mid‑Autumn.

Key Responsibilities

Operations (Peak Seasons and Daily Support)

• Assist Operations Manager with admin tasks, planning, ordering, stock checks, and organising storage/space.
• Coordinate with suppliers for deliveries, replenishment, and packaging.
• Monitor inventory levels and perform periodic stock counts.
• Ensure compliance with regulations and internal SOPs.
• Handle customer service (WhatsApp, email, social platforms) with professionalism and empathy.
• Pack orders and ensure part‑time packers follow quality standards.
• Book deliveries, track dispatches, troubleshoot delivery issues.
• Support basic financial/admin tasks (budget monitoring, reporting).
• Maintain cleanliness standards and coordinate maintenance when needed.
• Source and coordinate manpower when required

Marketing Ops (Lull Seasons)

• Coordinate deliveries and deliverables to influencers monthly, negotiate deliverables, manage collaborations.
• Assist in very simple mobile phone video taking for our content creator
• Support product launch campaigns, promotions, festive marketing activities.
• Upload products on website whenever needed.
• Liaise with factories/printers for packaging development: artwork submission, sample making, revisions, logistics, and bulk orders.
• Work with the marketing team to execute new ideas and maintain brand consistency.

Seasonal Expectations

• Nov–Feb: CNY goodies production, Christmas campaigns, turkey & crabs fulfilment
• Feb–Mar: Hari Raya preparation
• Jun–Sep: Mooncake operations
• Lull periods: focus on marketing, packaging development, influencer relations, and supporting daily F&B operations of non‑seasonal businesses

Requirements

• Saavy with excel and use of computer and internet
• Strong sense of responsibility, reliability, and initiative
• Comfortable with a mix of administration, physical tasks, customer service, and marketing
• Able to work in fast‑paced, seasonal peak periods
• Good communication skills (written & spoken)
• Ability to multitask and work independently
• Experience in operations, e‑commerce, F&B, or marketing is an advantage

Benefits

• Competitive salary ($3,200 – $3,800 depending on experience)
• Career progression into Operations Lead or Brand Manager
• Exposure to multiple brands and seasonal campaigns
• Fun, dynamic team with fast‑moving projects
• Staff discounts across all F&B brands