Operations Engineer

ELLIOTT MOSS CONSULTING PTE. LTD.; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

A consulting firm in Singapore is seeking an Operations Engineer to support application operations for a modernization initiative involving COBOL and Java systems. The role encompasses ensuring operational stability, supporting production readiness, and adhering to compliance standards. Candidates should have 3–6 years of experience in application operations and strong hands-on expertise in COBOL, Java, and AWS services. The position demands analytical skills and teamwork in a fast-paced environment.

Qualifications

• 3–6 years of experience in application operations, production support, or service delivery roles.
• Strong hands-on experience supporting COBOL and Java-based enterprise applications.
• Experience working on modernization or transformation programs.
• Excellent analytical, troubleshooting, and communication skills.

Responsibilities

• Support operational readiness and transition activities for modernization.
• Lead and support production operations for system stability.
• Collaborate with teams to troubleshoot production issues.
• Document operational processes and ensure compliance with standards.
• Participate in Disaster Recovery and Business Continuity Planning activities.

Skills

Application operations

Production support

COBOL expertise

Java expertise

AWS services knowledge

ITIL processes

Analytical skills

Troubleshooting abilities

Communication skills

Job description

Job Description

• The Operations Engineer will play a critical role in supporting application operations and production readiness for a large-scale modernization initiative involving a COBOL/Java backend and React frontend.
• The role focuses on ensuring operational stability, smooth transition to BAU, and adherence to enterprise operational, security, and compliance standards.

Required Skills

• Strong experience in leading application operations and
• Production support for modernization or transformation systems.
• Hands-on expertise with COBOL and Java-based applications, including operational readiness and post-go-live support for modernization projects.
• Solid knowledge of AWS services, monitoring tools, and ITIL processes, including incident, problem, and change management.

Key Responsibilities

• Operational Readiness & Transition Support transition and operational readiness activities for the modernization project (COBOL/Java backend, React frontend).
• Contribute to cutover preparation, go-live support, and knowledge transfer to ensure operational teams are fully prepared to take over post go-live.
• Assist in exit plan execution, ensuring complete knowledge capture and documentation during vendor handover or contract closure.
• Production Support & Issue Resolution Lead and support production operations, ensuring system stability and adherence to SLAs/OLAs.
• Collaborate with Business Analysts, developers, and infrastructure teams to troubleshoot production issues.
• Perform root cause analysis (RCA) and drive resolution of defects and recurring incidents.
• Escalate risks, SLA breaches, and critical issues to the Operations Lead in a timely manner.
• Operations Process & Governance Define, document, and maintain operational processes, including: Monitoring and alerting Escalation procedures Runbooks and support documentation Ensure compliance with enterprise security, audit, and regulatory standards, following established controls and guidelines.
• Support ITIL-based processes across incident, problem, and change management.
• Reporting & Stakeholder Communication Prepare service delivery reports, operational dashboards, and meeting materials.
• Provide regular operational status updates to stakeholders and leadership.
• Actively participate in maintenance, support, and governance meetings, documenting action items and ensuring follow-through.
• DR / BCP Support Participate in Disaster Recovery (DR) and Business Continuity Planning (BCP) activities, including testing, validation, and documentation under the guidance of the Operations Lead.

Required Qualifications & Experience

• 3–6 years of experience in application operations, production support, or service delivery roles.
• Strong hands-on experience supporting COBOL and Java-based enterprise applications.
• Experience working on modernization or transformation programs.
• Solid working knowledge of AWS services and application monitoring tools.
• Strong understanding of ITIL processes and service management best practices.
• Excellent analytical, troubleshooting, and communication skills.
• Ability to work effectively with cross‑functional teams in a fast‑paced environment.