Operations Analyst

Elitez Group; Singapore; On-site; SGD 48,000 - 72,000; Full time

Job summary

A financial services firm in Singapore is seeking a professional to manage corporate action events and enhance process efficiency. Responsibilities include processing actions, performing controls, and managing queries to improve service delivery. The ideal candidate should possess a degree in Banking & Finance, strong proficiency in Microsoft Office, and excellent communication skills. Teamwork and a proactive approach to identifying improvements are essential for this role.

Qualifications

• Degree in Banking & Finance or related field is required.
• Good knowledge of Microsoft Office is essential.
• Clear communication skills, both written and verbal, are necessary.

Responsibilities

• Process corporate action events in T24 and handle asset servicing assignments.
• Perform end-of-day control checks and risk assessments.
• Resolve queries from the business within the expected timeframe.

Skills

Client-oriented mindset

Meticulous

Team player

Effective communication

Proactive problem-solving

Education

Degree in Banking & Finance or related field

Tools

Microsoft Office

Job description

Process

• Process and/or authorize corporate action events in T24 (Dividend, Rights, Bonus Issue, Split, Cash and Exchange Offers).
• Handle annual/Extraordinary Meetings and ad-hoc asset servicing assignments (e.g., tailored corporate action handling).
• Reconcile cash/securities entitlements for each event and resolve discrepancies promptly.

Control

• Perform End of Day control checks and ensure BAU task are completed.
• Perform Risk & Control Self Assessment (RCSA) checks.
• Ensure that exception processing is completed according to the conditions set in the approval.
• Perform post event reconciliation of cash/securities entitlements, to investigate and close reconciliation breaks timely.

Query Management

• Ensure all queries from Business are resolved within expected timeframe or escalated to the correct parties.

Change Management

• Identify control gaps and work with team to review process efficiency and deliver improvements.
• Participate in projects as and when required.

Qualifications

• Degree in Banking & Finance or related field.
• Good knowledge of Microsoft Office.
• Clear written & verbal communication skills with all levels of staff.

Key Competencies

• Client-oriented mindset
• Meticulous and good team player
• Ability to work independently & drive initiatives forward until delivery.
• Ability to work effectively with both Front Office and Support staff, at all levels.
• Ability to work & deliver under time pressure.
• Proactive in identifying any process gaps, providing or suggesting solutions to improve productivity.
• Ability to perform ad-hoc system testing.