Duty Manager

OXLEY GEM PTE. LTD.; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A prominent hotel company in Singapore is seeking a skilled individual to manage and supervise daily hotel operations. This role requires a strong leader with excellent interpersonal and communication skills, along with a degree in Hospitality and 3-5 years of relevant experience. The successful candidate will be instrumental in establishing front desk standards and training staff to ensure exceptional guest satisfaction.

Qualifications

• Minimum 3-5 years of related experience preferably in the Hotel industry.
• Mature, energetic, assertive, independent.

Responsibilities

• Manage, supervise, and coordinate daily operations of the Hotel.
• Ensure procedures are followed for optimal guest satisfaction.
• Assist in establishing front desk standards and procedures.
• Help select, hire, and train employees to hotel standards.

Skills

Leadership skills

Interpersonal skills

Communication skills

Team player

Education

Degree/Diploma in Hospitality

Job description

Responsibilities:

• Manage, supervise and coordinate the daily operations of the Hotel
• Ensure that all procedures are performed in accordance with established standards and procedures at all times to reach optimal guest satisfaction.
• Assist the Assistant Front Office Manager in establishing a front desk standard and procedures manual as a guideline for the front desk operations.
• Assist the Assistant Front Office Manager to select, hire, and train employees to the hotel’s standard and procedures.

Qualifications:

• Possess Degree/Diploma in Hospitality or relevant qualification;
• Minimum 3- 5 years of related experience preferably in the Hotel industry;
• Mature, energetic, assertive, independent and a team player;
• Strong leadership skills with excellent interpersonal and communications skills.

Only shortlisted candidates will be contacted. Thank you.