Network Engineer

FARRER PARK HOSPITAL PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading healthcare provider in Singapore is looking for a Network Administrator. Responsibilities include managing wired and wireless networks, troubleshooting, and ensuring optimal network performance. The ideal candidate holds an Advance Diploma or degree in Computer Science, has relevant certifications, and possesses strong analytical and customer service skills. This position requires a proactive approach in a corporate environment.

Qualifications

• 2-4 years of relevant work experience.
• Strong knowledge of TCP/IP, BGP, and OSPF.
• Experience in service request management within ITIL.
• Excellent problem solving and analytical skills.
• Strong vendor management skills.

Responsibilities

• Install, configure, upgrade and administer network devices.
• Manage Peplinks and Load Balancers.
• Perform network troubleshooting and firmware patching.
• Document and maintain network configurations.
• Assist in disaster recovery procedures.

Skills

Network management

Troubleshooting

Cloud technologies (Azure, AWS)

Analytical skills

Customer service

Education

Advance Diploma or University degree in relevant field

CCNA or Alcatel Lucent certification

Job description

Responsibilities

1. Install, configure, upgrade and administer Alcatel Lucent wired and wireless network AP, controllers and management modules.
2. Manage and administer Peplinks, Radware Network Load Balancers, HP Aruba ClearPass 802.1x authentications.
3. Perform network troubleshooting, identification and resolution, firmware patching, bug fixes and upgrading.
4. Perform regular network performance monitoring to identify any possible performance issues.
5. Document and maintain all network configurations, setup and inventory and SOP.
6. Work closely and provide technical support to other IT teams as required.
7. Assist Head IT Infrastructure and Operations to implement and carry out regular disaster recovery procedures.
8. Assist Head, IT Infrastructure and Operations to manage and monitor vendor managed services and ensure SLAs are met in accordance with the underpinning contracts.

Job Requirements

1. Advance Diploma or University degree in the field of Computer Science, Information Systems or Software Engineering, and/or 2-4 years or more equivalent work experience.
2. Possess any of the certifications: CCNA or Alcatel Lucent certified network specialist.
3. Minimum 3 years of experience in management and technical support of day-to-day, onsite wired and wireless network setup in a corporate environment.
4. Strong knowledge of network protocols (TCP/IP, BGP and OSPF) and network architecture principles.
5. Experience and/or knowledge in network configuration in virtualized infrastructure and monitoring tools.
6. Experience in cloud network concepts and technologies such as Azure and AWS.
7. 2 years of experience and/or good knowledge in incidents and service request management within ITIL frameworks.
8. Experience in monitoring and managing support issues at site to identify patterns and common issues thus to improve overall reliability and quality of services.
9. Understand IT technical concepts and able to communicate to technical and non-technical audiences.
10. Excellent analytical and problem solving skills.
11. Excellent customer facing qualities with flexible, can-do attitude.
12. Strong people and vendor management and task orientation.