[MODE AESTHETICS] Aesthetics Beauty Outlet Manager (Jurong East)

MODE Aesthetics Pte Ltd; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading aesthetics provider in Singapore is seeking a sales manager to oversee daily operations and drive sales performance for their aesthetics medical spa. The ideal candidate will have over 3 years of relevant experience in sales, preferably in a medi-spa environment, and should be well-groomed with a pleasant personality. Responsibilities include achieving sales targets, managing the operations team, and ensuring customer satisfaction. This role offers an opportunity to develop long-term client relationships and work in a dynamic environment.

Qualifications

• At least 3 years of relevant sales experience in the aesthetics industry.
• Experience in outlet management preferably in a medi-spa environment.
• Prior experience in aesthetics treatments such as lasers and hair removal.

Responsibilities

• Manage day-to-day sales and operations of aesthetics medical spa.
• Achieve personal and outlet sales targets consistently.
• Identify and promote appropriate aesthetic treatments.
• Work closely with marketing on sales and promotional activities.
• Handle customer feedback and provide service recovery.
• Evaluate staff performance and provide coaching.

Skills

team management

sales and operations

consultation

customer service

sales promotional techniques

Job description

Responsibilities

• Manage day-to-day sales and operations of aesthetics medical spa business

• Achieve personal and outlet sales targets consistently

• Identify, recommend and promote appropriate face, hair removal and body aesthetic treatments

• Work closely with the Marketing Department on the execution of sales and promotional activities, handle social media/phone enquries

• Build customers relationships into long-term clients

• Handle customers’ feedback and provide service recovery where necessary.

• Evaluate staff performance, provide feedback and coaching.

• Analyse, maintain and develop standard operating procedures

• Handle ad-hoc duties and projects assigned by management

• Build and motivate the operations team to boost sales performance

JOB REQUIREMENTS

• Required language(s): English, Mandarin (in order to handle Mandarin speaking customers.)

• Required Skill(s): team management, sales and operations, consultation, customer service

• At least 3 years of relevant sales experience in the aesthetics industry and experience in outlet management preferably in a medi-spa environment

• Prior experience in aesthetics treatments such as lasers, hifu, radiofrequency, fat freezing, emsculpt, hair removal etc

• Well-groomed with a pleasant personality

• Results driven and service oriented with proven sales track record.

• Strong aptitude in sales promotional techniques

• Work location at Jurong East, JEM Mall