Marketing & Sales Executive

RAKKI FOODIE PTE. LTD.; Singapore; On-site; SGD 36,000 - 48,000; Full time

Job summary

A food and beverage company in Singapore is seeking an Outlet Manager to oversee operations and manage staff. Responsibilities include ensuring service quality, implementing marketing strategies to boost footfall, and controlling operational costs. The ideal candidate has a diploma in marketing or business and 1–2 years of relevant experience in the F&B industry. This role requires good communication skills and the ability to work in a fast-paced environment with shifting schedules.

Qualifications

• 1–2 years of experience in sales or marketing within the F&B industry.
• Good understanding of F&B outlet operations.
• Good communication and stakeholder management skills.

Responsibilities

• Oversee day-to-day operations of assigned outlets to ensure smooth workflow and service quality.
• Develop and implement marketing initiatives and strategies to increase footfall and revenue.
• Supervise, motivate and evaluate outlet staff performance.
• Drive revenue growth through creative promotions and operational improvements.

Skills

Sales experience

Marketing skills

Communication skills

Stakeholder management

Understanding of F&B operations

Education

Diploma in Marketing, Business, Hospitality or a related field

Job description

Key Responsibilities

Outlet Operations & Management

• Oversee day-to-day operations of assigned outlets to ensure smooth workflow and service quality
• Monitor sales performance, inventory levels, staff attendance and operational efficiency
• Ensure compliance with company policies, hygiene standards and food safety regulations
• Handle customer feedback, complaints and service recovery professionally
• Coordinate with kitchen and service teams to maintain consistent food and service quality
• Prepare operational reports including sales, wastage, manpower and performance metrics

Marketing & Promotions

• Develop and implement marketing initiatives and strategies to increase footfall, revenue and brand visibility across outlets
• Plan, coordinate and execute promotional campaigns such as festive offers, seasonal menus, discounts and bundles
• Manage digital marketing activities including social media, online listings and food delivery platforms
• Coordinate branding materials (menus, posters, banners, uniforms, packaging, etc.)
• Track and analyze market trends, competitors and customer preferences and provide insights and adjust strategies accordingly
• Support collaborations with influencers, partners and event organizers for brand exposure

Staff Management & Training

• Supervise, motivate and evaluate outlet staff performance
• Conduct training on service standards, upselling techniques and brand guidelines
• Support recruitment and onboarding of new staff when required
• Promote teamwork and maintain a positive work culture

Financial & Business Development

• Drive revenue growth through creative promotions and operational improvements
• Monitor and control operational costs and assist in minimizing wastage
• Track profit indicators and margins, and suggest improvements
• Support in new outlet launches and expansion activities
• Perform ad-hoc duties related to sales, marketing and operations as required

Qualifications

• Diploma in Marketing, Business, Hospitality or a related field

Experience & Skills

• 1–2 years of experience in sales or marketing within the F&B industry
• Good understanding of F&B outlet operations
• Good communication and stakeholder management skills

Others

• Comfortable working on shifts, including weekends, in an outlet-based, fast-paced environment