Market Manager

SG02 Traveloka Services Pte Ltd; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

A leading travel platform in Singapore seeks a Senior Market Manager to nurture relationships with accommodation partners and drive business growth. Responsibilities include identifying new partners, negotiating favorable terms, and monitoring performance metrics. The ideal candidate has a Bachelor's degree and at least 5 years of experience in related fields, alongside strong negotiation and analytical skills. This role requires fluency in English and Cantonese, with a preference for Mandarin.

Qualifications

• 5+ years of experience in hotel reservation, account management, or related field.
• Fluent in English and Cantonese; Mandarin preferred.
• Ability to work independently with minor guidance.

Responsibilities

• Define strategic plans to develop the market and approach targeted clients.
• Pitch and secure new hotel partnerships to expand the portfolio.
• Monitor partner performance metrics and provide actionable insights.

Skills

Negotiation skills

Analytical skills

Market trends understanding

Communication skills

Self-motivated

Education

Bachelor's degree in Hotel Administration/ Business/Communications/Social Science

Job description

time left to apply End Date: September 2, 2025 (16 days left to apply)

job requisition id R0006673

It's fun to work in a company where people truly BELIEVE in what they're doing!

Job Description

The Senior Market Manager will be the main contact between our accommodation partners and Traveloka, with the responsibility of nurturing the relationship with our key supply partners and driving mutual growth. A key responsibility in developing our business is the ability to identify and acquire new sources of Accommodation supply and product offerings in Hong Kong while maintaining existing relationships.

Responsibilities:

Define strategic plans to develop the market and approach the targeted potential clients

Pitch, secure and build new hotel partnerships to expand our portfolio and market footprint.

Conduct negotiations with potential hotel partners to secure competitive pricing & favorable terms and agreements. Secure additional lodging rates and availability information over high demand and compression periods to satisfy traveler needs

Effectively communicate the value proposition and benefits of partnering with Traveloka to hotel owners and management by delivering compelling presentations to showcase the advantages of our services.

Manage hotel accounts - own, develop and manage assigned accounts and ensure develops mutually beneficial accommodation property relationships to grow market share.

Monitor partner performance metrics, identifying areas for improvement and providing actionable insights.

Understand the industry and its developments – very good knowledge of pros and cons of competitor models, market trends & landscape, accommodation rate structure and yield management, connectivity options, and customer booking trends.

Enhance strong partner relationships with existing clients to ensure client’s continuity and improvement. Conduct regular visits and reviews with clients to ensure that our partner’s goals and expectations are being met. When necessary, renegotiate existing accounts.

Ensure that partner hotels’ products (content, rates and availability) are consistently optimized on Traveloka to maximize customer conversion

Requirements

At least a Bachelor's degree in Hotel Administration/ Business/Communications/Social Science from top local or overseas universities

5+ years of experience in hotel reservation / commercial, account management, OTA, consultative sales, or related field is a plus

Strong negotiation skills and experience in influencing at scale

Able to work individually with minor guidance, fast learner, result-oriented person

Commercial mindset and Demonstrate analytical skills with market trends, partner performance, and competitor analysis to address business and partner needs.

Work autonomously and collaboratively with a diverse team

Possess a strong appetite for innovative technology, fast-changing business environment, and data driven decision-making

Analytical and proven track record in using data to drive strategy and make decisions

Willing to travel if required

Fluent in writing and speaking of English and Cantonese. Able to speak Mandarin is preferred

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

time left to apply End Date: September 11, 2025 (25 days left to apply)

time left to apply End Date: September 4, 2025 (18 days left to apply)

We don’t innovate for the sake of innovation, we utilize technology to simplify people’s lives so they can enjoy their lives better. That belief is what brought Traveloka to be Southeast Asia’s Leading Travel Platform. Traveloka serves 20+ products that include comprehensive travel services. From transportations to accommodations, discovering nearby attractions, and insurance products to financial services, including the groundbreaking ‘Buy Now Pay Later’.

With 100+ millions downloads in six countries across the SEA region, we aim to keep exploring for better innovations—all to fulfill our users’ travel aspirations so they can enjoy their lives, their way.

Our vision is to enrich people’s life by empowering them in fulfilling their unique travel aspirations, seamlessly.