Manager Plans

Agency for Integrated Care; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A community care agency in Singapore is seeking a managerial professional to oversee the development and implementation of engagement models for its Silver Generation Division. The ideal candidate will have at least 8 years of relevant experience in community engagement and strong stakeholder management skills. Responsibilities include collaborating with stakeholders, monitoring demographic trends, and ensuring the sustainability of programs. This role is crucial for supporting the agency's mission to connect seniors with necessary services.

Qualifications

• Minimum 8 years of relevant experience in a managerial capacity.
• Experience in community engagement, strategic programme or service development.
• Familiarity with policy writing and submissions.

Responsibilities

• Oversee development and implementation of engagement models.
• Collaborate with stakeholders to refine new engagement models.
• Monitor demographic trends to inform outreach strategies.

Skills

Stakeholder engagement

Interpersonal communication

Problem-solving

Education

Basic degree in Social Sciences or Business Administration

Job description

Company Description

The Agency for Integrated Care (AIC) aims to create a vibrant care community for people to live well and age gracefully. AIC coordinates and supports efforts in integrating care to achieve the best care outcomes for our clients. We reach out to caregivers and seniors with information on staying active and ageing well, and connect people to services they need. We support stakeholders in their efforts to raise the quality of care, and also work with health and social care partners to provide services for the ageing population. Our work in the community brings care services and information closer to those in need. For more about us, please visit https://www.aic.sg.

Job Description

You are responsible for overseeing the development, implementation and review of plans and projects to future-proof Silver Generation Division's capabilities to support seniors.

• Strategise and oversee the development, implementation and evaluation of engagement models and volunteer management strategies to align the enhanced operating model
• Manage relevant stakeholders on the implementation of enhanced outreach and engagement operating model, and identify relevant capabilities and/or enablers required for implementation
• Collaborate closely with stakeholders to pilot and refine new engagement models and using data and feedback received
• Manage relationships with internal and external stakeholders to ensure success of pilots
• Oversee and drive development of new volunteer pathways and roles to support division's goals
• Oversee the development and implementation of systems to evaluate and measure impact to ensure sustainability of the programme
• Monitor and identify demographic and profile trends to inform longer term outreach strategies and service capacity planning
• Establish and evaluate key performance indicators to measure the success of programmes

Requirements

• Basic degree in Social Sciences, Business Administration or related fields
• Minimum 8 years of relevant experience in a managerial capacity, in community engagement, strategic programme or service development
• Strong stakeholder engagement and management skills
• Good written and interpersonal communication skills
• Self-motivated, resourceful with good problem-solving skills with a high level of initiative.
• Works effectively across teams to get buy-ins and achieve common goals
• Familiar with policy writing and submissions
• Ability to connect operational activities with long-term strategic goals