Manager, Kent Ridge Office of Innovation (Innovation, Quality Improvement & Training)

National University Polyclinics; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A leading university hospital in Singapore is seeking a Manager for the Kent Ridge Office of Innovation. This role involves supporting the planning and implementation of new office initiatives, leading innovation capabilities, and facilitating workshops to enhance quality improvement. The ideal candidate will have a relevant bachelor's degree, strong project management skills, and proficiency in programming tools like Python. Join us in creating impactful changes in healthcare.

Qualifications

• Strong project management experience, action-oriented and results-oriented.
• Motivated self-starter who collaborates effectively with stakeholders.
• Excellent communication, writing, interpersonal, and presentation skills.

Responsibilities

• Support the Chair of Kent Ridge Office of Innovation in planning and driving the new office.
• Lead the development of innovation capabilities and implement new initiatives.
• Facilitate Quality Improvement and Innovation workshops.

Skills

Programming tools proficiency (Python, RPA)

Project management

Collaboration

Communication skills

Education

Bachelor’s Degree in Business Analytics/Computer Science/Engineering/Business Administration

Job description

Manager, Kent Ridge Office of Innovation (Innovation, Quality Improvement & Training)

Job ID: 7393

Job Function: Administration

Institution: National University Hospital

Career in the Hospital

Join our incredible team at the National University Hospital (NUH), where we believe that a hospital is more than just a workplace. Every day, we witness the remarkable impact that our healthcare professionals can have on individuals, families, and entire communities.

At NUH, we are driven by a shared purpose – to lend a helping hand to those in need, to be a source of support and healing, and to empower patients to live their best lives.

We are looking for passionate and committed individuals to join us as we transform lives and create a lasting impact in the lives of our patients. The impact you make at NUH will be profound, regardless of the role you take up in the hospital.

About NUH

The National University Hospital (NUH) is Singapore’s leading university hospital, with a proud heritage dating back to 1905 with the establishment of what’s now the NUS Yong Loo Lin School of Medicine. Our strong ties with the medical school have shaped us into a unique institution, allowing us to seamlessly integrate clinical care with teaching and research. As a university hospital, we go beyond the realm of providing tertiary medical care. We are a hub of knowledge and innovation, attracting healthcare professionals who are passionate about pushing boundaries and making significant contributions to the field.

About Department and Purpose of the Position

National University Hospital is embarking on a strategy to build a more holistic Innovative and Quality Improvement culture and this successful candidate will be part of this enriching journey.

We are looking for results-oriented and committed individual with a passion for innovation and quality improvement. We encourage you to apply for this exciting opportunity and join us in our mission to drive excellence and innovation across the organization.

Key Responsibilities

• Support Chair of Kent Ridge Office of Innovation on planning and driving of newly set-up office, developing necessary approval papers and documents, establishing new department processes, including timeline management, stakeholder engagement, tracking of project progress and deliverables.
• Lead and develop innovation capabilities and implement new innovations into the culture to influence the overall operations.
• Facilitate Quality Improvement and Innovation workshops such as lean and human-centred tools to impart knowledge and skills to hospital staff.

Key Requirements

• Bachelor’s Degree in Business Analytics/Computer Science/Engineering/Business Administration or related fields.
• Ability to leverage technology solutions to support quality improvement initiatives.
• Proficient in programming tools such as Python and RPA and good understanding of AI tools to help boost productivity.
• Proficient in LEAN/Six Sigma/AGILE/Design Thinking/Behavioural Insights preferred.
• Certified Train-the-trainer (ACTA/ACLP) or equivalent preferred.
• Highly motivated self-starter and able to collaborate effectively across different stakeholders and work through people in the hospital such as doctors, nurses, allied health professionals, administrators and Senior Leaders.
• Strong project management experience, action-oriented and results-oriented.
• Curious and eager to find new knowledge and be critical to staying updated on the latest developments in healthcare
• Able to work independently and as a team.
• Ability to perform even under tight timelines.
• Excellent communication, writing, interpersonal, and presentation skills.
• Passion for driving innovative culture and creating positive change within the organization.

Closing & Applications

When you join NUH, you become part of a dynamic and collaborative environment where expertise, knowledge, and compassion all come together.

Working in healthcare offers satisfaction that extend far beyond the ordinary. The smiles of gratitude from patients and the profound sense of fulfilment that comes from helping others cannot be measured. It is a career that allows for both personal and professional growth. The challenges you encounter in this rapidly evolving industry push you to constantly expand your knowledge and skills, as well as encourage lifelong learning.

Be a part of a team that gets to create a transformative healthcare experience for our patients and professionals alike.