Manager in Beauty Lifestyle and F&B

AVENUE K PTE. LTD.; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A dynamic hospitality company in Singapore is seeking an experienced Restaurant Manager to oversee both restaurant and salon operations. The ideal candidate will have strong leadership skills and a customer service orientation, ensuring a positive outlet image. Responsibilities include managing operations, training staff, and analyzing sales figures. A Bachelor's degree in Hospitality or related field is required, along with relevant management experience.

Qualifications

• Proven work experience as Restaurant Manager/Hospitality Manager.
• Proven experience as Head of Operations or equivalent position in a fast-moving company.
• Possesses strong knowledge of beauty and F&B industry's legal rules and guidelines.

Responsibilities

• Manage day to day restaurant & salons operations, and ensure a positive outlet image.
• Coordinate front and back of the house operations for smooth delivery of services.
• Train and coach staff on customer service best practices.
• Respond promptly to customer complaints and suggest solutions.
• Analyze and forecast sales figures to maximize profits.

Skills

Strong leadership skills

Excellent communication skills

Financial Management skills

Customer service oriented

Education

Bachelor Degree in Hospitality, Retail Management or related field

Job description

Responsibilities

• Involving in both restaurant and salons operations is mandatory
• Manage day to day restaurant & salons operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented
• Proven experience as Head of Operations or equivalent position in a fast moving company
• Posses strong knowledge of beauty and F&B industry 's legal rules and guidelines
• In depth knowledge of diverse business functions and principles (beauty lifestyle especially salon, logistics, supply chain, customer service, etc)
• Working knowledge of data analysis and performance / operation metrics