Manager (Hospital & Operations Planning - Environmental Services), EGH Planning Office

KK Women's & Children's Hospital; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A leading healthcare facility in Singapore is seeking a dynamic individual for operational management of environmental services. The successful candidate will have at least 8 years of relevant experience and 2 in hospital operations management. Responsibilities include managing housekeeping, linen management, waste management, and engaging with various stakeholders to enhance operational efficiency. This role requires excellent planning and analytical skills.

Qualifications

• 8+ years of relevant experience with at least 2 years in management of hospital operations.
• Ability to engage various stakeholders in a dynamic environment.
• Experience managing operational workflows and emergency response plans.

Responsibilities

• Provide operational management direction for environmental services.
• Manage in-house core team and outsourced service providers.
• Develop procurement and resourcing plans for environmental services operations.

Skills

Front-end environmental services

Back-end environmental services

Excellent planning skills

Analytical skills

Education

Bachelor’s Degree

Job description

The upcoming Eastern General Hospital (EGH) aims to provide excellent healthcare and promote healing centred around each person. When operational, EGH will provide a comprehensive range of inpatient and outpatient clinical specialties and healthcare services, covering emergency, acute and secondary care. EGH’s vision is to be a hospital for the community and a great workplace for staff. It seeks to do so by harnessing innovative technologies in patient care, journeying closely with patients and the community to lead healthier and more fulfilling lives, and being an employer of choice that empowers staff in their careers.

We are seeking a dynamic and experienced individual to join our team in the environmental services role. In this role, you will provide the overall operational management direction and leadership for the environmental services functions – Housekeeping, Linen Management, Waste Management, Pest Control and Landscape, and support the operational readiness, activation and transition (ORAT) plan of the hospital. You will work with stakeholders to develop operational models in line with the development of hospital services and care model, develop operational workflows and emergency response/security plans, co-develop workflow simulations based on various scenarios to test new models both virtually and on physical prototypes in the EGH Healthcare Living Lab (HLL). You will be required to manage an in-house core team, as well as our outsourced partners / service providers and concurrently develop procurement and resourcing plans to support the environmental services operations, whilst implementing initiatives to improve the quality and efficiency of the operations (e.g. adoption of technology or robotics to reduce manual labour and optimise resources, outcomes-based contracting, and sustainable practices).

Job requirements

• Bachelor’s Degree in any discipline with at least 8 years of relevant experience, including at least 2 years in management of hospital operations
• Good knowledge in both front-end and back-end environmental services
• Team player, highly motivated and action-oriented with excellent planning and analytical skills
• Able to engage various stakeholders in a fluid environment and growing organisation
• Ability to work under pressure and adapt to challenging conditions