Manager, Creative Marketing

Pan Pacific Hotels Group; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A leading luxury hotel in Singapore is seeking a Creative Marketing Manager to lead graphic design and marketing material production. The ideal candidate should have at least 5 years of experience, particularly in the hospitality industry, and must possess strong project management and communication skills. Responsibilities include overseeing design direction, collaborating with teams for promotional strategies, and ensuring quality standards in all outputs. This is a full-time position offering a dynamic work environment.

Qualifications

• 5 years of relevant experience preferably in the hospitality industry.
• Self-motivated personality with strong writing and communication skills.
• Ability to manage multiple projects and meet deadlines.

Responsibilities

• Create, design and produce marketing materials for hotel revenue.
• Lead graphic design direction across all assigned projects.
• Collaborate with Marketing Managers for creative strategies.

Skills

Graphic design

Strong writing and communication skills

Project management

Understanding of customer demographics

Adaptability

Job description

Singapore

Pan Pacific Orchard, Singapore

Sales & Marketing

Job Grade

Full Time

Pan Pacific Orchard, Singapore is an award‑winning destination hotel, recognised with multiple accolades for its excellence in both design and hospitality. Featuring the visionary architecture of renowned WOHA, the hotel is located in the prestigious Orchard Road district and redefines the city’s skyline with four themed open‑air terraces—Forest, Beach, Garden, and Cloud—each offering a distinctive experience.

Within the Forest Terrace, our signature restaurant, Mosella, introduces a Mediterranean sharing concept with a refreshingly modern twist. The Beach Terrace brings a resort‑like ambience to the heart of the city, while the Garden Terrace is home to Florette, our luxurious specialty cocktail bar. At the top of the Cloud Terrace, level 18 houses the Claymore Ballroom, Orchard’s highest pillarless ballroom.

Operated by Pan Pacific Hotels Group, a member of UOL Group Limited, Pan Pacific Orchard exemplifies the group’s signature of sincere and graceful luxury.

As an award‑winning property, it’s not only a premier destination for guests but also an inspiring and rewarding place to work, where employees are part of a team that continues to earn recognition on the global stage.

The Role

Be part of an amazing team at PAN PACIFIC ORCHARD, SINGAPORE to redefine the city's landscape.

The Manager, Creative Marketing creates, designs and produces marketing materials including, but not limited to, advertisements, collateral, signage, flash pieces, electronic brochures and presentations to drive hotel revenue.

Our Expectations:

• Lead and manage graphic design direction across all assigned projects, overseeing the full process from concept development to final production and delivery, including coordination of photo and video shoots.
• Design, adapt and update print and multimedia collateral to ensure alignment with the current brand identity and visual standards.
• Manage the overall look and feel of creative outputs, ensuring consistency in concept, visual development and execution across all platforms.
• Plan and prepare creative work by gathering relevant information and materials, translating briefs into effective design concepts.
• Collaborate with Marketing Managers and relevant operational departments as part of cross‑functional project teams to develop creative strategies that support promotional objectives.
• Maintain a strong understanding of customer demographics and apply this insight to develop appropriate visual directions for promotions, events and campaigns.
• Monitor project timelines and deliverables to ensure timely production, display and distribution of materials in support of marketing initiatives.
• Provide regular and clear communication to Marketing and project stakeholders regarding project status, timelines and deliverables.
• Execute production‑related tasks including scanning, digital retouching, image editing, special effects, file manipulation and layout.
• Work closely with external printers and production vendors to ensure quality standards and specifications are met.
• Raise purchase requisitions and track expenditure related to creative and design activities in accordance with budget guidelines.
• Ensure all creative outputs comply with brand guidelines and maintain visual consistency across all channels.
• Stay informed of current design trends, tools and best practices to continuously improve creative quality and effectiveness.
• Contribute creative ideas and visual direction for campaigns, seasonal initiatives, brand launches and collaborations.

Talent Profile

We are seeking a self‑motivated and a self‑starter personality who has a strong desire to contribute in a luxury brand, with strong writing and communication skills.

You should possess a warm, gracious, and sincere demeanour, with a genuine passion for hospitality and a commitment to excellence. A keen eye for detail, adaptability, and the ability to remain composed under pressure are essential qualities we value.

If you have 5 years of relevant experience preferably within the hospitality industry, we would love to meet you.

How to Apply