Manager, Catering Sales

Ascott International Management; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading hospitality management firm in Singapore is seeking a Catering Sales Manager to drive catering and events sales strategies. This role involves nurturing client relationships, customizing catering packages, and ensuring seamless coordination for events. The ideal candidate has experience in catering/event management and strong communication skills. Join us to contribute to our hotel’s revenue and success!

Qualifications

• Experience in catering or event management.
• Strong interpersonal and communication skills.
• Ability to work under pressure and meet deadlines.

Responsibilities

• Implement revenue strategies and collaborate with the team.
• Develop relationships with clients to encourage repeat business.
• Customize catering packages to meet event requirements.
• Monitor account revenue and adjust strategies as necessary.
• Prepare catering forecasts and oversee event operations.

Job description

Job Description

The Manager, Catering Sales is part of the Sales & Marketing Team, who focuses on the execution of Catering/Events Sales and Marketing strategies and plans at The Robertson House by The Crest Collection. He or she will report directly to the Assistant Director, Catering Sales.

Job Responsibilities

• Ensure revenue strategies implemented are followed through with collaborative interactions and strategy implementation with the Assistant Director, Catering Sales and the team
• Develop and nurture strong relationships with existing clients to encourage repeat business and referrals
• Conduct client meetings, presentations and site inspections to showcase our catering offerings
• Work closely with clients to understand their specific catering and/or event needs and preferences
• Customise catering packages and menus to meet the unique requirements of each event
• Manage the team's objectives, performances and achievements to contribute to the hotel budget
• Communicate with all functional leadership in The Robertson House and Sales Managers on new offerings, pricing structures, room sizes and space availability and all operational issues
• Work closely with the catering operations team to ensure seamless coordination, proper execution and operational readiness for all confirmed events
• Monitor account revenue and business production through various methods such as, adjusting strategies, procedures or account coverage, as needed, to achieve the planned goals
• Review direct competition and market changes. To ensure complete awareness by the team on how to meet these changes and of competitors' activities at all times
• Prepare monthly group catering forecast and group room forecast. Oversee the operation of the functions and work closely with various departments to ensure quality service is delivered to our clients at all times
• Attend events to network with clients
• Ensure accurate and timely documentation of all catering agreements and contracts
• Provide clear event details and preferences to ensure client expectations are met
• Be responsible for team’s catering budget while contributing to hotel’s total revenue
• Grows existing business, establishes and pursues leads which will develop business
• To assist with other ad hoc duties, as required by the Assistant Director, Catering Sales