MANAGER

HANJIN GLOBAL LOGISTICS SINGAPORE PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading logistics company in Singapore is seeking an Air & Sea Operations Manager to oversee freight operations at Changi Airfreight Centre. The role involves managing air import/export operations and overseeing sea freight logistics. Candidates should possess 5-10 years of freight forwarding experience and a solid understanding of air cargo procedures. Proficiency in business English and familiarity with CargoWise or EDI systems are preferred. The position requires flexibility in working hours and involves both office and on-site responsibilities.

Qualifications

• 5–10 years of freight forwarding operations experience.
• Hands-on experience in both air and sea freight operations.
• Strong understanding of Singapore air cargo procedures.

Responsibilities

• Manage end-to-end air import and export operations.
• Oversee FCL and LCL import/export operations.
• Act as the main operations contact for customers.

Skills

Freight forwarding operations

Air and sea freight operations

Business English

Understanding of Singapore air cargo procedures

Tools

CargoWise

EDI systems

Job description

Sea & Air Operations Manager

Location: Changi Airfreight Centre (Cargo Terminal 4)

1. Job Overview

• Position Title: Air & Sea Operations Manager

• Employment Type: Full-time, Permanent

• Work Location: Changi Airfreight Centre (Cargo Terminal 4)

2. Key Responsibilities

Air Freight Operations

• Manage end-to-end air import and export operations (Booking, AWB, MAWB/HAWB)

• Liaise closely with airlines, ground handling agents (GHA), warehouses (CFS), and customs brokers

• Coordinate flight schedules and handle urgent shipments (Express, DG, Pharma)

Sea Freight Operations

• Oversee FCL and LCL import/export operations

• Handle carrier bookings, Bills of Lading, and shipment schedules

• Manage transshipment and cross-border movements

• Control port-related costs including THC, detention, and demurrage

General Responsibilities

• Act as the main operations contact for customers, handling schedules, rates, and issues

• Maintain and improve SOPs

• Monitor KPIs, cost control, and productivity

• Manage shipment claims (damage, delays, shortages)

3. Requirements

• Minimum 5–10 years of freight forwarding operations experience

• Hands‑on experience in both air and sea freight operations

• Strong understanding of Singapore air cargo procedures
  (Air Cargo Security, CAAS regulations, Changi Airport processes)

• Proficient in business English (email, calls, and customer meetings)

Preferred Qualifications

• Experience handling DG, Pharma, or Project Cargo

• Familiarity with CargoWise or EDI systems

• Experience managing Korean, Chinese, or Southeast Asian accounts

4. Working Conditions

• Working Hours:

  • Typically Monday to Friday, 9:00 AM – 6:00 PM

  • Flexibility required to handle early morning, late night, or urgent operational issues

• Work Nature:

  • Combination of office-based and on‑site cargo terminal work

  • Airport access pass required

  • Ability to multi‑task

  • Proficient in Microsoft Office (Excel, Word, etc.).