MANAGER

HONG HOY CONSULTANCY PTE. LTD.; Singapore; On-site; SGD 50,000 - 80,000; Full time

Job summary

A consultancy firm in Singapore is seeking a Manager to oversee business operations, including delegating responsibilities and managing staff. The ideal candidate will hold a bachelor’s degree in business or management, possess strong leadership and analytical skills, and be committed to exceptional customer service. This role involves training employees and developing efficient strategies for business success.

Qualifications

• Bachelor’s degree required; more experience may be preferred.
• Strong understanding of management and financial principles.
• Excellent communication and leadership skills.

Responsibilities

• Delegate responsibilities and supervise business operations.
• Hire, train, and coach employees for customer service.
• Analyze information to develop efficient business strategies.

Skills

Business management principles

Leadership skills

Conflict resolution

Time management

Analytical skills

Interpersonal skills

Education

Bachelor’s degree in business, management, or related field

Job description

Manager Responsibilities:

• Delegating responsibilities and supervising business operations
• Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
• Resolving conflicts or complaints from customers and employees.
• Monitoring store activity and ensuring it is properly provisioned and staffed.
• Analyzing information and processes and developing more effective or efficient processes and strategies.
• Establishing and achieving business and profit objectives.
• Maintaining a clean, tidy business, ensuring that signage and displays are attractive.
• Generating reports and presenting information to upper-level managers or other parties.
• Ensuring staff members follow company policies and procedures.
• Other duties to ensure the overall health and success of the business.

Manager Requirements:

• Bachelor’s degree in business, management, or related field.
• More education or experience may be preferred or required.
• Strong understanding of business management, financial, and leadership principles.
• Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills.
• Time and project management skills.
• Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.
• Commitment to providing exceptional service to customers and support to staff members.