Management Trainee

AZD PRIVATE LIMITED; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A dining establishment in Singapore seeks a customer-oriented individual to provide excellent service and support team operations. Responsibilities include serving guests efficiently, managing orders, and maintaining a clean dining environment. Ideal candidates should have an interest in Korean cuisine and be open to training. This is an excellent opportunity to enhance your service skills in a vibrant dining setting.

Qualifications

• Previous experience in a customer service role, ideally in the food and beverage industry, is preferred but not required.
• Interest in learning about Korean dishes, beverages, and dining customs to enhance guest interactions and service.
• Ability to communicate clearly in a fast-paced environment.

Responsibilities

• Provide warm, attentive, and efficient service to guests.
• Assist in coordinating and supporting the FOH team during peak hours.
• Take accurate food and beverage orders and ensure guest satisfaction.

Skills

Customer service

Communication skills

Interest in Korean cuisine

Attention to detail

Job description

Job Responsibilities

• Provide warm, attentive, and efficient service to guests, ensuring a positive dining experience and promptly addressing customer concerns.
• Assist in coordinating and supporting the FOH team, including hosts, servers, and cashiers, to ensure smooth operations during peak hours.
• Take accurate food and beverage orders, communicate special requests to the kitchen, and follow up to ensure guest satisfaction.
• Maintain a clean and organized dining area, ensuring tables are set up correctly and promptly cleared and reset for new guests.
• Use knowledge of the menu, including Korean dishes and beverages, to suggest items to guests, upsell when appropriate, and answer any questions.
• Process customer payments accurately, handle cash transactions, and operate the POS system for efficient billing and order tracking.

Job Requirements

• Previous experience in a customer service role, ideally in the food and beverage industry, is preferred but not required.
• Interest in learning about Korean dishes, beverages, and dining customs to enhance guest interactions and service.
• Ability to communicate clearly and effectively with guests and team members in a fast-paced environment.
• Open to training and feedback, with a proactive approach to acquiring new skills and knowledge.