Management Executive Officer (12-Month Contract | SGD 3000 - SGD 3100) – JO 27792

BGC GROUP PTE. LTD.; Singapore; On-site; SGD 100,000 - 125,000; Full time

Job summary

A recruitment outsourcing firm located in Singapore is seeking an individual to support subsidy applications. The role involves receiving and assessing applications for fee assistance and related charges while ensuring accuracy and attention to detail. The ideal candidate should have a Bachelor's Degree and be proficient in Microsoft Word and Excel. Strong communication skills and the ability to multitask in a fast-paced environment are essential. Only shortlisted candidates will be notified.

Qualifications

• Bachelor's Degree in a relevant field is required.
• Strong IT and communication skills for online processes.
• Attention to detail and accuracy in case handling.

Responsibilities

• Receive and log online subsidy applications via the application portal.
• Assess eligibility for fee assistance and related charges.
• Make evidence-based recommendations to approve or decline applications.

Skills

Attention to detail

Time management

Problem-solving

Communication skills

IT proficiency

Multitasking

Education

Bachelor's Degree in a relevant field

Tools

Microsoft Word

Microsoft Excel

Job description

Key Highlights:

• Office Hours: Monday-Friday
• Nearest MRT: Caldecott MRT
• Be a part of a team to support subsidy applications with appeals for families and service providers.

Key Responsibilities:

• Receive and log online subsidy applications via the organisation’s application portal.
• Assess applicant eligibility for fee assistance, start-up grants, holiday subsidies and related charges using scheme guidelines.
• Contact applicants or service operators when additional information or verification is needed.
• Enter and update case records in the case management system.
• Make evidence-based recommendations to approve or decline applications.
• Forward assessed applications to the authorised approver for final sign-off.
• Process withdrawal requests and arrange subsidy refunds where applicable.
• Handle appeals for higher subsidy levels and requests for attendance-rate waivers.

Key Requirements:

• Bachelor's Degree in a relevant field.
• Ability to apply operating procedures, guidelines and workflow instructions accurately.
• Comfortable using IT systems and online processes for case handling.
• Proficient in Microsoft Word and Excel.
• Strong attention to detail and accuracy.
• Able to multitask and maintain diligence in a fast-moving work environment.
• Good time management and practical problem-solving skills.
• Strong interpersonal and verbal/written communication.
• Able to work independently while contributing positively as part of a team to deliver prompt service.

Only shortlisted candidates are notified. Thank you.

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BGC Group Pte Ltd (Outsourcing)

EA 05C3053