Management Associate

TUNG LOK PEKING DUCK RESTAURANT PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading restaurant in Singapore is seeking a motivated individual to support daily operations and maintain high guest satisfaction. The ideal candidate should have great customer service skills and a willingness to work in a fast-paced environment. This role requires physical stamina and a positive attitude. The restaurant values teamwork and contribution to operational efficiency.

Qualifications

• Prior experience in food service or hospitality is an advantage but not required.
• Excellent customer service and communication skills.
• Friendly, positive attitude and team-oriented mindset.
• Service oriented and passionate working in F&B industry.
• Able to work on weekends and public holidays.
• Ability to work in a fast-paced environment.
• Physical stamina to stand and walk for extended periods.
• PC literate, well-organized, and self-motivated.

Responsibilities

• Maintain an attractive and orderly appearance in the outlet.
• Handle guest inquiries and resolve complaints professionally.
• Ensure sufficient supplies and stocks for operations.
• Support daily restaurant operations for smooth service.
• Keep all staff informed on promotions and information.
• Contribute ideas to improve operations and customer service.
• Perform any other ad-hoc duties assigned by the Company.

Skills

Customer service

Communication

Team-oriented mindset

Service-oriented

Job description

Responsibilities

• Maintain an attractive and an orderly appearance in the outlet
• Handle guest inquiries and resolve complaints in a professional manner
• Ensure that all the supplies and stocks in the outlet are sufficient for the day to day operations
• Support daily restaurant operations to ensure smooth service and high guest satisfaction
• Ensure that all staff are properly informed on the promotions and information
• Contribute ideas to improve operational efficiency, customer service, and revenue generation
• Any other ad-hoc duties as assigned by the Company

Requirements

• Prior experience in food service or hospitality is an advantage but not required
• Excellent customer service and communication skills
• Friendly, positive attitude and team-oriented mindset
• Service oriented and passionate working in F&B industry
• Able to work on weekends and public holidays
• Ability to work in a fast-paced environment
• Physical stamina to stand and walk for extended periods
• PC literate, well-organized, and self-motivated

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