Luxury Jewelry Sales Operations Specialist

DMY JEWELLERS PTE. LTD.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A prominent jewelry retailer in Singapore is seeking a Sales Operations Coordinator to streamline sales processes and manage inventory. The ideal candidate will oversee order management, ensure seamless communication between sales and operations, and maintain high standards of customer service. Key skills include strong organizational and communication abilities, technical proficiency with CRM systems, and a customer service orientation. This role requires flexibility in schedule based on business needs.

Qualifications

• Strong attention to detail and ability to manage multiple tasks efficiently.
• Excellent verbal and written communication skills.
• Experience with sales tools and software, including CRM systems.
• Ability to provide exceptional service and maintain a luxury mindset.
• Creative and strategic problem-solving abilities.

Responsibilities

• Enter, submit, and track all wholesale orders for timely fulfillment.
• Oversee inventory levels and conduct monthly inventory check-ins.
• Serve as the main point of contact between external sales and internal operations.
• Assist with special events and ensure high client satisfaction.
• Maintain data integrity in sales systems and manage scheduling.

Skills

Organizational Skills

Communication

Technical Proficiency

Customer Service Orientation

Problem-Solving

Flexible Schedule

Tools

Salesforce.com

Job description

A prominent jewelry retailer in Singapore is seeking a Sales Operations Coordinator to streamline sales processes and manage inventory. The ideal candidate will oversee order management, ensure seamless communication between sales and operations, and maintain high standards of customer service. Key skills include strong organizational and communication abilities, technical proficiency with CRM systems, and a customer service orientation. This role requires flexibility in schedule based on business needs.