Luxury Front Desk & Guest Experience Officer

InterContinental Hotels Group; Singapore; On-site; SGD 30,000 - 40,000; Full time

Benefits offered by this job

Generous room and dining discounts

Exceptional training opportunities

Career development support

Job summary

A leading hotel chain in Singapore is seeking a Guest Services Officer to ensure operational efficiency at reception and service areas. You will coordinate with all departments to provide guests a consistent luxury experience and maintain high service standards. Candidates should possess a Diploma in Hotel Management and have strong communication and problem-solving skills. This position offers a competitive salary and benefits, including discounts and career development opportunities.

Qualifications

• Fluency in English; additional languages preferred.
• Ability to perform tasks standing for long periods.
• Skills in handling various objects and using systems.

Responsibilities

• Ensure operational efficiency of reception and service areas.
• Coordinate with all departments for seamless guest experience.
• Maintain high standards of service delivery to guests.
• Handle cash and credit transactions correctly.

Skills

Fluent English

Communication skills

Mathematical skills

Problem-solving

Education

Diploma or Degree in Hotel Management

Job description

A leading hotel chain in Singapore is seeking a Guest Services Officer to ensure operational efficiency at reception and service areas. You will coordinate with all departments to provide guests a consistent luxury experience and maintain high service standards. Candidates should possess a Diploma in Hotel Management and have strong communication and problem-solving skills. This position offers a competitive salary and benefits, including discounts and career development opportunities.