Luxury Front Office Manager: Elevate Guest Experience

SSG HOTELS PTE. LTD.; Singapore; On-site; SGD 36,000 - 48,000; Full time

Job summary

A luxury boutique hotel group in Singapore is looking for a Front Office Associate to manage guest check-ins and overall front desk operations. This role requires strong hotel operations skills and at least 2 years of experience. The ideal candidate will be proficient in Opera and Marriott systems and possess excellent communication abilities. Benefits include competitive discounts and health insurance.

Benefits

Discounts on F&B and room rates worldwide

Access to Global Learning + Development

Comprehensive health insurance plan

Yearly staycation at Garcha Group hotels

20% discount on food & beverage

Qualifications

• Candidate must possess at least a Professional Certificate/NITEC in any field.
• Required languages: English and preferably one other spoken language.
• At least 2 years of relevant work experience.

Responsibilities

• Processing guest check-ins and room assignments, following hotel policies.
• Assisting with luggage, safety deposit boxes, guest room keys, transportation.
• Collecting payments in accordance with cash handling and credit card policies.
• Answering inquiries about hotel services, events, directions, and attractions.
• Managing the Front Office Team with the Front Office Manager.

Skills

Opera

Marriott systems

hotel operations

diligence

trustworthiness

articulation

Education

Professional Certificate/NITEC

Job description

A luxury boutique hotel group in Singapore is looking for a Front Office Associate to manage guest check-ins and overall front desk operations. This role requires strong hotel operations skills and at least 2 years of experience. The ideal candidate will be proficient in Opera and Marriott systems and possess excellent communication abilities. Benefits include competitive discounts and health insurance.