Logistics Customer Service Associate — On‑Time Delivery

PERSOL SINGAPORE PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading recruitment agency in Singapore is seeking an experienced Customer Service Associate. This role involves managing customer inquiries, processing orders, and ensuring timely deliveries. Candidates should have a diploma in Business Studies and at least 2 years of relevant experience, with knowledge of Oracle or SAP preferred. The position is based in Singapore and includes a monthly rotating standby schedule during weekends.

Qualifications

• At least 2 years of relevant experience.
• Knowledge of Japanese is an advantage for communication with headquarters.
• Ability to work independently and be meticulous.

Responsibilities

• Process quotations, purchase orders, and sales orders efficiently.
• Manage Customer Consignment Programs.
• Ensure on-time deliveries to clients and internal customers.
• Maintain inventory levels and oversee stock movement.
• Cultivate and maintain good customer relationships.

Skills

Customer service

Communication skills

Interpersonal skills

Education

Diploma in Business Studies or equivalent

Tools

Oracle

SAP

Microsoft Office Applications

Job description

A leading recruitment agency in Singapore is seeking an experienced Customer Service Associate. This role involves managing customer inquiries, processing orders, and ensuring timely deliveries. Candidates should have a diploma in Business Studies and at least 2 years of relevant experience, with knowledge of Oracle or SAP preferred. The position is based in Singapore and includes a monthly rotating standby schedule during weekends.