Lead Engineer/ Engineer, Joint Application Infrastructure Services

Home Team Science and Technology Agency (HTX); Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A government agency for homeland security in Singapore is seeking a qualified professional to manage enterprise services systems and ensure compliance with stringent service level agreements. The ideal candidate should have a strong background in technical consultancy and system security architecture, with at least 5 years of experience in the field. This role involves procurement, project management, and proactive problem-solving to sustain operational systems effectively. A two-year contract is offered with the potential for permanence based on performance.

Qualifications

• Minimum 5 years of working experience in system/security architecture consultancy.
• Hands-on experience in IT/Compliance Audit.
• Good understanding of IT/Compliance Audit principles.

Responsibilities

• Manage MHA-wide enterprise services systems to meet SLAs.
• Recommend and procure ICT systems for operational needs.
• Initiate plans to maintain systems throughout their lifecycle.

Skills

Technical consultancy

Project management

Problem-solving

Technical resource management

System engineering knowledge

Knowledge of cybersecurity

Education

Tertiary qualification in Electronics/Electrical Engineering, Computer Studies, or related disciplines

Tools

ITSM Tools (e.g., ServiceNOW)

Job description

What the role is:

The jobholder is responsible for the management of MHA-wide enterprise services systems such as Active Directory, Shared Storage, Collaboration services, Applications Maintenance, Patch management, etc, and meet the desired Service Level Agreements based on existing processes and security policies. Details are as follows.

What you will be working on:

• Recommend, evaluate and procure ICT system to meet MHA/HTX’s operational needs.
• Serve as a high-level technical resource on large scale system/security designs.
• Have previous experience in managing projects that have transits to warranty/maintenance phase. Work with the vendors, users and relevant parties to ensure systems in warranty or maintenance phase are functioning and performing to specifications.
• Establish and induct best practices in maintenance and support.
• Manage in-service systems to ensure each system’s availability is met to support the User operations.
• Initiate plans to maintain and sustain the functions and capabilities of the systems throughout their life cycle.

What we are looking for:

• Tertiary qualification in Electronics/ Electrical Engineering, Computer Studies, or related disciplines such as ICT Technology/Telecommunications;
• Minimum 5 years of working experience providing technical consultancy in the area of system/security architecture for enterprise and cloud solutions
• Knowledge of Files Servers, Application Server, Hypervisors, Domain Controller, Active Directory, GPO, etc.
• Good experience on large scale infrastructure private and public cloud design, build, operate and migration projects.
• Good understanding of cybersecurity knowledge and IT/Compliance Audit
• Hands on experience in IT/Compliance Audit
• Proactive and able to work independently with little supervision
• Possesses creative problem-solving skills
• Good Systems Engineering knowledge and understanding of the concept of System life cycle
• Use of ITSM Tools (eg ServiceNOW)
• Prior experience in maintaining 24/7 operational systems with tight response and turn-around time

All new hires are appointed on a two-year contract in the first instance and will be assessed and considered for permanent tenure over time, based on performance. As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment. All applicants will be updated on the status of their applications within 4 weeks upon closing of the advertisement.

About Home Team Science and Technology Agency (HTX)

HTX is the world’s first Science and Technology agency that integrates a diverse range of scientific and engineering capabilities to innovate and deliver transformative and operationally-ready solutions for homeland security. As a statutory board of the Ministry of Home Affairs and integral to the Home Team, HTX works at the forefront of science and technology to empower Singapore’s frontline of security. Our shared mission is to amplify, augment and accelerate the Home Team’s advantage and secure Singapore as the safest place on planet earth.