KYC & AML Assessment Specialist — 12-Month Contract

RECRUITFIRST PTE. LTD.; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A recruitment agency in Singapore is hiring for a customer assistance role focused on scheduling appointments and working with the operational team. Candidates with an A Levels or Diploma are encouraged to apply, and prior administrative experience is a plus. Responsibilities include maintaining tracker updates, resolving merchant enquiries, and monitoring compliance alerts. This is a 12-month contract position offering a salary of $2200 per month, ideal for Singaporean applicants.

Qualifications

• Min A Levels/Diploma with no working experience is acceptable.
• Prior admin or liaising experience will be advantageous.
• Singaporeans only.

Responsibilities

• Schedule appointments for terminal change out.
• Work with operational team on deployment schedule.
• Maintain status update on tracker.
• Achieve appointment target.
• Resolve issues and enquiries from merchants.
• Conduct daily BAU assessment and analyze merchant profiles.
• Work with various stakeholders for merchant onboarding.
• Ongoing monitoring of AML/KYC alerts.
• Identify process improvement opportunities.

Skills

Administrative skills

Communication skills

Analytical skills

Education

A Levels/Diploma

Job description

A recruitment agency in Singapore is hiring for a customer assistance role focused on scheduling appointments and working with the operational team. Candidates with an A Levels or Diploma are encouraged to apply, and prior administrative experience is a plus. Responsibilities include maintaining tracker updates, resolving merchant enquiries, and monitoring compliance alerts. This is a 12-month contract position offering a salary of $2200 per month, ideal for Singaporean applicants.