Junior Application Support

TECHNOPALS PTE. LTD.; Singapore; On-site; SGD 55,000 - 75,000; Full time

Job summary

A leading tech solutions provider in Singapore is seeking a Java Application Support Engineer to provide L2/L3 support for Java-based banking applications. The position requires a Bachelor's degree in Computer Science or related fields, along with 2-3 years of experience in Java/J2EE and a good understanding of SQL and relational databases. Strong analytical and problem-solving skills are essential for troubleshooting and resolving application issues swiftly. This role offers an opportunity to work collaboratively with both technical teams and business users.

Qualifications

• 2-3 years of hands-on experience in Java/J2EE application support or development.
• Basic understanding of Java, Spring, REST APIs, and web services.
• Good knowledge of relational databases (e.g., Oracle, MySQL) and SQL.

Responsibilities

• Provide L2/L3 application support for Java-based applications used in banking operations.
• Troubleshoot and resolve application issues within agreed SLAs.
• Work closely with business users and technical teams to understand and resolve incidents.

Skills

Java/J2EE

Spring

REST APIs

Web services

SQL

Analytical thinking

Problem-solving skills

Education

Bachelor’s degree in Computer Science, Information Technology, or related field

Tools

Oracle

MySQL

Linux

Unix

Job description

MandatorySkills

• Bachelor’s degree in ComputerScience, Information Technology, or related field.
• 2–3 years of hands-on experience in Java/J2EE applicationsupport or development.
• Basic understanding of Java,Spring, REST APIs, and web services.
• Good knowledge of relationaldatabases (e.g., Oracle, MySQL) and SQL.
• Experience with Linux/Unixcommands and shell scripting.
• Strong analytical andproblem-solving skills.
• Good verbal and writtencommunication skills.

Responsibilities

• Provide L2/L3 applicationsupport for Java-based applications used in banking operations.
• Troubleshoot and resolveapplication issues within agreed SLAs.
• Work closely with businessusers and technical teams to understand and resolve incidents.
• Perform basic SQL queries toinvestigate data-related issues.
• Document recurring issues andworkarounds in the knowledge base.
• Support applicationdeployment and change activities during scheduled releases.
• Escalate complex issues tosenior engineers or development teams.