Junior Application Engineer

LINKS HR SINGAPORE PTE. LTD.; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

A retail technology management company in Singapore is seeking a professional to manage technology setup for store renovations and new openings across several regions. The ideal candidate will have hands-on experience with retail applications, excellent project coordination skills, and a solid understanding of retail processes. This role requires strong negotiation abilities and the capacity to manage multiple projects under pressure while ensuring timely delivery.

Qualifications

• Hands-on experience in store technology setup and retail application implementation.
• Good understanding of retail processes and store operation principles.
• Solid experience working with external contractors for store projects.

Responsibilities

• Manage technology setup for SEAO stores renovation and new openings.
• Support budget planning related to technology costs and specifications.
• Manage external resources for IT infrastructure setup and training.

Skills

Project coordination

Interpersonal skills

Negotiation skills

Problem-solving skills

Retail processes understanding

Multi-tasking

Job description

• Manage technology set up for SEAO stores renovation / new opening across Fashion brands (Singapore, Malaysia, Thailand, Philippines, Australia)
• Support the business team on budget planning that is related to technology cost and translate business requirements to technical requirements / specifications.
• Manage a group of on-demand resources (external) to set up IT infrastructure (hardware and software), coordinate testing and conduct training / change management.
• Develop new application software
• Implement fixes and enhancements for existing applications
• Co-ordinate with business team to support IT requirement on 3rd parties hardware e.g. (Traffic counter, CCTV)
• Participation in planning and execution of change management

Leading initiatives around boutique IT standardization

• Standardize process, budget, and IT asset management (device, license control, end of life management)
• Suggest the process improvement areas and aim for continuous improvement and collaboration efficiency
• Work with business retail operations and regional infrastructure team to conduct refreshment of boutique infrastructure (end of life / service device refreshment, standardize configurations etc.
• Co-ordination of testing, process change, training, and user communications

Requirements

• Hands on experience in store technology set up / transformation and retail application implementation.
• Good understanding of retail processes and store operation principles
• Solid experience in working with external contractors from store projects and landlords.
• Experienced in handling multiple store activities across different region, well managed the project deadline, forecast and escalation issues in advanced
• Expertise in retail infrastructure (network, digital workplace) and security fundamentals

Required competencies

• Project coordination and interpersonal skills with the ability to clearly articulate business needs/project issues as well as tactfully negotiate on project scope, timelines, and project team member responsibilities
• Proven multi-tasking skills with the ability to work independently and prioritize multiple projects
• Strong negotiation skills and the ability to get results through formal channels and informal networking
• Innovative problem solving, design and testing skills with a positive ‘can-do’ attitude
• Confidence and flexibility to often work under significant pressure to deliver effective and high-quality solutions and designs
• Strong “problem resolution” mindset, constantly drive new ideas and challenge the status quo with constructive approach
• Enthusiastic and proven rapid learning capability