Jr. Program Manager

QUASAR MEDICAL (SINGAPORE) PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A medical technology company in Singapore is seeking an experienced professional to manage customer orders from receipt to shipment. The ideal candidate will possess a bachelor's degree in Engineering and have over 5 years of experience in a high-volume production environment, preferably in medical devices. Strong organizational, leadership, and problem-solving skills are essential for this role, which involves closely monitoring projects and providing guidance to the customer service team.

Qualifications

• More than 5 years experience in a high-volume production environment.
• Medical device manufacturing experience preferred.

Responsibilities

• Administer and manage orders from receipt to shipment.
• Transmit customer requirements to internal departments.
• Monitor order/project status closely and communicate with customers.

Skills

Organizational skills

Coordination skills

Leadership skills

Problem-solving skills

Attention to detail

Education

Bachelor's degree in Engineering or similar technical field

Job description

Essential Duties and Responsibilities:

• Administer and manage the orders from receipt to shipment
• Transmit customer requirements to internal departments and internal feedback to customers.
• Take appropriate measures to facilitate collaboration among internal team members to meet customer orders and needs.
• Continuously monitor activities that may impact product/project costs or project/product delivery timelines within the project scope.
• Monitor order/project status closely and communicate promptly with customers.
• Calculate project and product costs at various stages, such as RFQ, pre-ordering, till order completion.
• Keep track of updated project/product costing and provide quotations to customers.
• Manage assigned programs within budgetary costs and planned timelines based on predefined specifications with customers.
• Assist the Finance Department in tracking customer payment matters.
• Prepare necessary departmental and customer-related reports.
• Provide training, guidance, and work assignments to customer service specialists in the assigned customer service team.
• Handle other tasks assigned by superiors.

Education/Experience and Qualifications:

• Preferably bachelors in Engineering or similar technical field
• Preferably with more than 5-years’ experience in a high-volume demanding production environment, medical device manufacturing experience is preferred.
• Strong organizational and coordination skills to ensure efficient handling of customer.
• Proficient in tracking and managing project timelines, ensuring timely delivery of products.
• Strong leadership skills to provide training, guidance, and work assignments.
• Excellent problem-solving skills and attention to detail.
• Flexibility to adapt to evolving responsibilities and challenges in a dynamic work environment.