Jr. Network Engineer

Peoplebank; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading MNC in IT solutions in Singapore is seeking a Jr. Network Engineer to resolve complex technology incidents and provide exceptional support. Candidates must have a Bachelor's Degree or equivalent and 3-5 years of relevant experience, along with CCNP certification in Aruba and Cisco. This role involves building strong relationships with clients and assisting in managing the delivery of support solutions. Apply now to join a dynamic team at the forefront of technology.

Qualifications

• Minimum 3-5 years of working experience in related fields.
• Thorough knowledge of company products and services.
• Excellent problem-solving skills required.

Responsibilities

• Resolve complex technology incidents independently.
• Build and maintain relationships with senior management.
• Assist in managing delivery of industry support solutions.

Skills

Problem-solving skills

Consulting skills

Technical knowledge in Aruba and Cisco

Education

Bachelor's Degree or Associate Degree in related field

Tools

CCNP Certification

Job description

Jr. Network Engineer

• 12 months contract, renewable
• Work location : Woodlands
• Working hours : Mon-Fri, - hrs

Our Client

• MNC Enterprise Information Technology company

The Opportunity

• Apply advanced technical knowledge to operate one or more technology areas (e.g. Aruba / HPE, Cisco, Alcatel, Security products etc.) or customer groups that are critical or high- risk.
• Resolve single- and cross- technology incidents independently.
• Work with team members to resolve unusually complex or cross- technology incidents.
• Identify additional services that could lead to future service revenue growth.
• Build and maintain strong relationship up to senior management level in assigned accounts.
• Assist in managing delivery of industry support solutions.
• Lead Customer Expectation management as part of escalation process.

Your Background

• Bachelor's Degree or Associate Degree holder from any related technical major.
• Have minimum 3-5 years working experience in related fields.
• Aruba and Cisco CCNP Certified.
• Thorough knowledge of company products and services offerings, company organization, competition, third party products and market trends.
• Broad knowledge of corporate organization, job and policies.
• Comprehensive business, technical or functional knowledge at an expert level.
• Excellent problem-solving skills (proactive, reactive and creative).
• Able to employ exemplary consulting skills by becoming a trusted advisor to the customer and providing clarity to solution determination.
• Well versed in core technical competencies and peaked in some technical area(s) intermediate skills in project management, communication, analysis and presentation.
• Provide suggestions for operational efficiencies.