Japan-Speaking IT Support & Office Administrator

PASONA SINGAPORE PTE. LTD.; Singapore; On-site; SGD 34,000 - 40,000; Full time

Job summary

PASONA SINGAPORE PTE. LTD. is seeking an IT Support & Office Administrator (Japan Speaking) to support day-to-day IT operations and office administration at the Singapore office, closely coordinating with Japan HQ. The role requires JLPT N2 level Japanese liaison, and about 2–3 years of IT help desk experience.

You will handle device setup, procurement, Microsoft 365 administration, and contribute to IT security, documentation, and office relocation efforts as the Singapore office grows.

Qualifications

• 2–3 years hands-on IT help desk or desktop support experience.
• Experience in IT operations and office administration is valued.
• Willingness to support IT and office admin duties as the Singapore office grows.

Responsibilities

• Provide day-to-day IT support and troubleshoot hardware, software, and connectivity issues.
• Coordinate with HQ Japan and overseas offices for IT tasks.
• Arrange PC & peripheral procurement, setup and handover for new joiners; manage offboarding IT procedures.
• Maintain IT asset records and coordinate maintenance, replacement, and disposal.
• Support Microsoft 365 administration and user account management per HQ policies.
• Coordinate with IT service providers; vendor selection led by Japan HQ.
• Implement and maintain local IT security procedures aligned with group policies.
• Maintain user guides and IT procedures.
• Assist IT preparations for planned office relocation and post-relocation on-site support.

Skills

IT help desk experience

Japanese liaison (JLPT N2)

Office IT support

Interpersonal skills

Willingness to learn

Education

Diploma or Bachelor’s in IT

Tools

Microsoft 365 administration

PC procurement & asset mgmt

Servers & network basics

Job description

PASONA SINGAPORE PTE. LTD. is seeking an IT Support & Office Administrator (Japan Speaking) to support day-to-day IT operations and office administration at the Singapore office, closely coordinating with Japan HQ. The role requires JLPT N2 level Japanese liaison, and about 2–3 years of IT help desk experience.

You will handle device setup, procurement, Microsoft 365 administration, and contribute to IT security, documentation, and office relocation efforts as the Singapore office grows.