IT System Administrator

EASTERN HARVEST FOODS (SINGAPORE) PTE. LTD.; Singapore; On-site; SGD 35,000 - 45,000; Full time

Job summary

A leading food company in Singapore is looking for an IT Support Specialist to provide timely support to internal and external users. This role involves managing servers, overseeing installations, and supporting the Dynamics NAV ERP system. The ideal candidate has a diploma in IT or related fields and 2–3 years of experience in IT support. Attractive staff benefits including performance bonus and medical benefits are offered. Transport from Lakeside MRT will be provided.

Benefits

Performance Bonus

Medical Benefits

Staff Purchase

Qualifications

• Minimum 2–3 years of experience in IT support, systems administration, or IT project coordination.
• Ability to take ownership of IT projects from planning to execution.
• Familiarity with ERP systems is an advantage.
• General IT knowledge of hardware, software, networking, and ERP systems.

Responsibilities

• Provide IT support to internal and external users.
• Oversee installation and maintenance of hardware, software, and networks.
• Manage user accounts and PC workstations.
• Maintain the Dynamics NAV ERP system and other auxiliary systems.

Skills

IT support

Systems administration

Project management

Communication skills

Interpersonal skills

ERP systems (Dynamics NAV)

IT security protocols

Education

Diploma in IT, Computer Engineering, Information Systems, or related field

Tools

Dynamics NAV

Job description

Responsibilities

• Provide timely IT support to internal and external users, prioritizing tasks effectively by distinguishing between urgent and non‑urgent issues.
• Plan, coordinate and oversee the installation and maintenance of internal systems of hardware, software and networks.
• Communicate with our external vendor partners to ensure that the functions and features requested suit our internal departments’ needs.
• Implement and manage security protocols, including access controls, backups and firewalls.
• Monitor, troubleshoot IT systems, including security systems and networking.
• Manage servers, email systems, CCTV, HR system and others.
• Set up user accounts and PC workstations and related applications.
• Ensure the efficiency and reliability of IT infrastructure.
• Maintain and support the Dynamics NAV ERP system and other auxiliary systems as required to support daily function.
• Maintain all IT related documentation and policies up to date.
• Perform other tasks as required.

Requirements

• Minimum Diploma in IT, Computer Engineering, Information Systems, or a related field.
• 2–3 years of experience in IT support, systems administration, or IT project coordination.
• Strong initiative and ability to take ownership of IT projects, from planning through execution.
• Good project management skills, with experience in coordinating software upgrades, system enhancements, or vendor‑led implementations.
• Good communication and interpersonal skills to collaborate across departments and with external vendors.
• General IT knowledge of hardware, software, networking, and ERP systems (no in‑depth programming expertise required).
• Familiarity with ERP systems (e.g., Dynamics NAV) and other business applications is an advantage.
• Understanding of IT security protocols and best practices preferred.

Working Hours

8am to 5.30pm (Monday to Friday)

Work Location

5 Jalan Tepong (Transport will be provided, pick up at Lakeside MRT)

Attractive Staff Benefits

Performance Bonus, Medical Benefits, and Staff Purchase