IT Support & System Engineer (Temp / Permanent)

Triton AI Pte Ltd; Singapore; On-site; SGD 45,000 - 65,000; Full time

Job summary

A modern tech company in Singapore is seeking a hands-on IT Engineer to support a seamless digital experience for employees. The role involves managing end-user devices, administering access rights, and coordinating with IT vendors. Candidates should have at least 2 years of IT support experience, familiarity with Microsoft 365 and cybersecurity practices. This position offers the chance to contribute to a collaborative environment with opportunities for process improvement.

Qualifications

• Minimum 2 years of experience in IT support, end-user computing, or system administration.
• Proficient in Windows OS deployment, patch management, and troubleshooting.
• Familiarity with ITSM tools and endpoint security practices.

Responsibilities

• Manage end-user devices ensuring proper deployment and compliance with security policies.
• Administer user accounts and collaboration platforms.
• Support IT systems, monitoring performance and troubleshooting issues.
• Coordinate with outsourced IT vendors for support and incident resolution.

Skills

Problem-solving

Communication

Coordination

Education

Diploma or Degree in IT, Computer Science, or related field

Tools

Microsoft 365

SharePoint

VoIP

Active Directory

Job description

We are seeking a hands-on, detail-oriented IT Engineer to join a dynamic IT team supporting a modern workplace. In this role, you will ensure employees enjoy a seamless and secure digital experience across laptops, printers, collaboration platforms, and mobile devices.

If you enjoy solving technical challenges, streamlining operations, and working with modern IT systems, this role offers the opportunity to make a meaningful impact in a collaborative environment.

Key Responsibilities

• Manage end-user devices including laptops, printers, and mobile devices, ensuring proper deployment, maintenance, and compliance with security policies.
• Administer user accounts, access rights, and collaboration platforms, including Microsoft 365, SharePoint, and VoIP systems.
• Support IT systems such as door access, digital signage, and backup solutions, monitoring performance and troubleshooting issues.
• Coordinate with outsourced IT vendors for network, server, and device support, tracking incidents and ensuring timely resolution.
• Contribute to process improvements, IT operations, and ad-hoc technical tasks as assigned by management.

Key Requirements

• Diploma or Degree in IT, Computer Science, or related field.
• Minimum 2 years of experience in IT support, end-user computing, or system administration.
• Proficient in Windows OS deployment, patch management, and troubleshooting.
• Hands-on experience with Microsoft 365, SharePoint, VoIP, and IT vendor management.
• Familiarity with Active Directory, ITSM tools, and endpoint security practices.
• Strong knowledge on cybersecurity, data protection, and access control best practices.
• Strong problem-solving, communication, and coordination skills.

• ITIL certification or service management experience is added advantage

Interested candidates can forward their CVs in MS Word format to [e-mail]