IT Support Specialist: Client Platform & Asset Mgmt

NCS Hong Kong and Singapore; Singapore; On-site; SGD 30,000 - 50,000; Full time

Job summary

A leading technology services firm in Singapore is seeking an IT/desktop support professional who will provide assistance to customers and address various IT issues. Candidates should possess at least a Higher Nitec or Diploma in Computer/Electronic Engineering, ideally with some experience in technology administration. The role involves troubleshooting, maintaining service levels, and supporting client platform upgrades, with a focus on independent and resourceful work ethic.

Qualifications

• Minimum Higher Nitec, Diploma in Computer/Electronic Engineering or equivalent.
• Preferably with 1+ years' experience in Technology Administration.
• Computer literacy in MS Office required.

Responsibilities

• Provide IT/desktop support for customers as the first contact point.
• Troubleshoot client platform-related problems.
• Respond promptly to incidents and provide resolutions.
• Monitor service levels and maintain configurations.
• Involve in client platform implementation/upgrade projects.

Skills

Client Management

Troubleshooting

Document Management

Service Level Monitoring

Independent Work

Education

Higher Nitec, Diploma Certification in Computer/Electronic Engineering

Tools

MS Office

Job description

A leading technology services firm in Singapore is seeking an IT/desktop support professional who will provide assistance to customers and address various IT issues. Candidates should possess at least a Higher Nitec or Diploma in Computer/Electronic Engineering, ideally with some experience in technology administration. The role involves troubleshooting, maintaining service levels, and supporting client platform upgrades, with a focus on independent and resourceful work ethic.