IT Support & Infrastructure Assistant

THOME SHIP MANAGEMENT PTE. LTD; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A prominent shipping management company based in Singapore is seeking an IT Support Officer to provide high-level technical support for office IT operations. The role involves managing inventory, handling ticketing systems, and ensuring users receive timely assistance with technical issues. Candidates should have a degree in IT, strong problem-solving skills, and a minimum of 3 years of relevant experience in IT support. A proactive attitude and willingness to learn are essential for success in this position.

Qualifications

• Minimum 3 years of experience in IT support.
• Strong experience in office IT support.
• Proficiency in IT service management tools.

Responsibilities

• Provide Tier I and II IT support for end-users.
• Maintain and track IT assets.
• Manage the IT ticketing system efficiently.

Skills

Technical support

Problem solving

Communication

Interpersonal skills

Education

Diploma or Bachelor's degree in Computer Science or related field

ITIL certification

Basic certifications (e.g., CompTIA)

Tools

Ticketing systems

Windows Servers

Job description

A prominent shipping management company based in Singapore is seeking an IT Support Officer to provide high-level technical support for office IT operations. The role involves managing inventory, handling ticketing systems, and ensuring users receive timely assistance with technical issues. Candidates should have a degree in IT, strong problem-solving skills, and a minimum of 3 years of relevant experience in IT support. A proactive attitude and willingness to learn are essential for success in this position.