IT Support & Incident Resolution Specialist

Adecco Personnel Pte Ltd (Perm); Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A recruitment agency is seeking a dedicated IT Support Specialist in Singapore to deliver reliable IT services and exceptional end-user support. You will be responsible for end-to-end incident resolution, reporting risks, and ensuring smooth operational continuity. The ideal candidate should have at least a Diploma in Information Technology and a minimum of 3 years of relevant experience, along with familiarity in project management. This position offers a chance to ensure secure IT operations while driving continuous improvement.

Qualifications

• Minimum 3 years of relevant working experience.
• Familiarity with project management.

Responsibilities

• Provide end-to-end incident resolution and request fulfillment.
• Support 2nd and 3rd line teams to resolve complex technical challenges.
• Ensure secure IT operations in all support activities.

Skills

End-user support

Incident resolution

Information Security policies

Problem escalation

Education

Diploma in Information Technology or related fields

Job description

A recruitment agency is seeking a dedicated IT Support Specialist in Singapore to deliver reliable IT services and exceptional end-user support. You will be responsible for end-to-end incident resolution, reporting risks, and ensuring smooth operational continuity. The ideal candidate should have at least a Diploma in Information Technology and a minimum of 3 years of relevant experience, along with familiarity in project management. This position offers a chance to ensure secure IT operations while driving continuous improvement.