IT Support Engineer — 24/7 Biometrics Uptime

Xcellink Pte Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading IT infrastructure support company in Singapore is looking for an IT Support Engineer to ensure the operational uptime of key biometric devices. In this role, you will assist in system installation, provide 24/7 on-site support, and troubleshoot technical issues. Ideal candidates possess an IT-related diploma and strong teamwork abilities. The company offers shift allowances and opportunities for career progression.

Benefits

Shift Allowance

Transport Allowance

Standby Allowance

Public Holiday Pay

Qualifications

• Prior exposure to IT operational environments is advantageous.
• Strong collaboration skills to support colleagues.
• Ability to work independently and take ownership.

Responsibilities

• Assist in the installation and configuration of PCs and systems.
• Provide first-level on-site IT support on a rotating shift.
• Investigate and resolve issues with timely updates.
• Perform daily health checks and inventory assessments.
• Troubleshoot and maintain PCs, peripherals, and applications.

Skills

Troubleshooting

System Monitoring

Team Collaboration

IT Service Management

Education

Nitec, Higher Nitec, or Diploma in IT

Job description

A leading IT infrastructure support company in Singapore is looking for an IT Support Engineer to ensure the operational uptime of key biometric devices. In this role, you will assist in system installation, provide 24/7 on-site support, and troubleshoot technical issues. Ideal candidates possess an IT-related diploma and strong teamwork abilities. The company offers shift allowances and opportunities for career progression.