IT Support Engineer — 24/7 Biometric Systems Uptime

Xcellink Pte Ltd; Singapore; Presencial; SGD 36 000 - 60 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Shift Allowance

Transport Allowance

Standby Allowance

Public Holiday Pay

Resumo da oferta

Xcellink Pte Ltd in Singapore is seeking an IT Support Engineer to keep biometric devices and critical IT systems running at key sites. The role involves hands-on installation, configuration, and on-site support across rotating shifts.

You will monitor health checks, troubleshoot PC and software issues in a Windows environment, and escalate to the Project Manager when necessary. This position offers shift, transport, and standby allowances and growth into leadership.

Qualificações

• Experience in IT operations in a tech environment.
• Ability to work in on-site, rotational shifts.
• Familiar with biometrics devices is a plus.
• Certifications in ITSM or helpdesk is a plus.

Responsabilidades

• System Implementation & Configuration: install/configure PCs, OS, apps and peripherals.
• On-site IT support in rotating shifts, including public holidays.
• Troubleshooting & Escalation with updates to PM on major escalations.
• Proactive system monitoring and daily health checks to prevent downtime.
• Hands-on troubleshooting and maintenance of Windows-based PCs and applications.

Conhecimentos

Operational Experience

Team Collaboration

Self-Starter

IT Service Management

Rotational Shifts

Formação académica

Nitec / Higher Nitec / Diploma (IT)

Ferramentas

Windows OS

Descrição da oferta de emprego

Xcellink Pte Ltd in Singapore is seeking an IT Support Engineer to keep biometric devices and critical IT systems running at key sites. The role involves hands-on installation, configuration, and on-site support across rotating shifts.

You will monitor health checks, troubleshoot PC and software issues in a Windows environment, and escalate to the Project Manager when necessary. This position offers shift, transport, and standby allowances and growth into leadership.