24/7 IT Support Engineer – Biometric Systems

Xcellink Pte Ltd; Singapore; Sur place; SGD 42 000 - 66 000; Plein temps

Avantages offerts par ce poste

Shift allowance

Transport allowance

Standby allowance

Public holiday pay

Résumé du poste

Xcellink Pte Ltd seeks an IT Support Engineer to maintain uptime for biometric devices at key locations. You will join a 24/7 on-site IT support team, handling PC and OS configuration, applications, and peripherals to support national infrastructure projects.

The role requires hands-on Windows experience, teamwork, and the ability to work in rotating shifts with SLAs/KPIs. Training and career growth opportunities are available.

Qualifications

• Experience in IT operational environments is advantageous.
• Strong collaboration skills in a fast-paced environment.
• Ability to work independently and take ownership of tasks.
• Certification in Nitec, Higher Nitec or Diploma (IT-focused).

Responsabilités

• Install and configure PCs, OS, applications, and peripherals.
• Provide 24x7 on-site IT support on rotating shifts.
• Troubleshoot and escalate issues with updates to Project Manager.
• Perform daily health checks and inventory to prevent downtime.
• Support biometric devices and related software in Windows environment.

Connaissances

Operational Experience

Team Collaboration

Self-Starter

IT Service Management

Formation

Nitec / Higher Nitec / Diploma (IT-focused)

Outils

Windows

Description du poste

Xcellink Pte Ltd seeks an IT Support Engineer to maintain uptime for biometric devices at key locations. You will join a 24/7 on-site IT support team, handling PC and OS configuration, applications, and peripherals to support national infrastructure projects.

The role requires hands-on Windows experience, teamwork, and the ability to work in rotating shifts with SLAs/KPIs. Training and career growth opportunities are available.