IT Support - Business Retail Operation | 1618

-; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading confectionery brand in Singapore is seeking an Executive for Business Process IT Strategy and Innovation. The role involves managing IT strategy, leading digital transformation, and ensuring effective governance and operations. Candidates must demonstrate ability to drive innovation and manage IT transitions effectively. The position is vital in supporting the organization’s digital initiatives, offering a salary range of $3,200 - $3,800 plus bonuses and benefits.

Benefits

Performance Bonus

Yearly Increment

Flexi Claim

Responsibilities

• Develop and administer IT strategic plans aligned with corporate goals.
• Implement IT governance frameworks for compliance and transparency.
• Manage IT vendors and service providers, ensuring performance.
• Lead digital transformation and change initiatives.
• Coordinate IT-related audits for compliance.
• Research new technical solutions to provide business value.
• Provide on-site and off-site IT support.
• Ensure Cyber Security across the Group.

Job description

Executive, BPIT (Hiring for Läderach Chocolatier Suisse)

Working days: Mon-Fri (830am - 530pm)

Location: Loyang (Near Pasir Ris)

Salary: $3,200 - $3,800 + Performance Bonus + Yearly Increment + Flexi Claim

Job Summary:

The Executive/Senior Executive, Business Process IT Strategy and Innovation (BPIT), supports the organization's digital transformation by leading IT strategy, infrastructure upgrades, and business process improvements at the regional level. The role is responsible for managing end-to-end IT transitions, supporting IT operations, exploring BI and AI solutions, and ensuring effective IT governance, communication, and training. The position requires a proactive, independent, and resourceful individual capable of working under pressure to drive innovation and operational excellence.

Job Responsibilities:

Strategy & Innovation:

• Develop and administer IT strategic plans aligned with corporate goals and technological trends.
• Implement IT governance frameworks to ensure compliance, alignment, and transparency across the organization.
• Manage IT vendors and service providers, including contract negotiation, performance monitoring, and risk mitigation.
• Lead and support digital transformation and change initiatives, ensuring successful adoption and integration.
• Oversee in-house venture initiatives, including joint ventures and strategic technology partnerships.
• Coordinate and support IT-related audits, ensuring readiness, documentation, and compliance with internal and external requirements.

Digital Business:

• Digital Project Management
• Digital Platform Strategy

Data Driven Enterprise:

• Technology Innovation: Research & analysis to find new and better technical solutions to provide business value.
• Enterprise Architecture roadmap & standards: Mid & long-term plans for technology, system and hardware transformation in line with Enterprise IT Strategy
• Support in System Integration framework standards
• Support in the development of strategy

IT Operations:

• Provide on-site and off-site support, remote IT services to end-users pertaining to laptops, computer, and network appliances
• Handle the onboarding & offboarding of IT equipment, including procurement of required IT hardware/software when necessaryManage and track IT assets
• Ensure Cyber Security across the Group and responsible in security awareness communications

Business Process Management:

• Define strategy related to performance management, training, learning, change management and business intelligence
• Support in business analysis and service design (Accounting, HR, Plan & Admin)
• Support in dashboard and report requirements
• Process performance monitoring, reporting and improvement analysis and guidelines
• Mapping of business & system processes
• Support business system requirements management
• Support and coordinate offshore contract, SOP and process migration

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279