IT Infrastructure Engineer (Desktop)

USER EXPERIENCE RESEARCHERS PTE. LTD.; Singapore; On-site; SGD 80,000 - 110,000; Full time

Job summary

A leading technology services company in Singapore seeks a Senior Infrastructure Engineer to enhance desktop services for Public Service agencies. Responsibilities include providing enterprise-level end user computing services, overseeing project execution for innovative endpoint technologies, and managing service delivery to improve client satisfaction. Ideal candidates will possess at least 5 years of relevant experience and a degree in Computer Science or a related field, along with strong leadership and interpersonal skills.

Qualifications

• Minimum 5 years of relevant experience in enterprise level ICT infrastructure.
• Good technical knowledge of end point technologies and supporting infrastructure.
• Proactive individual with effective leadership and stakeholder influencing skills.

Responsibilities

• Provide enterprise-level end user computing services to Public Service agencies.
• Plan and execute enhancements for innovative use of end-point technologies.
• Manage projects to improve desktop services and satisfaction across agencies.

Skills

Leadership

Interpersonal skills

Multi-tasking

Innovation

Education

Degree in Computer Science or related field

Job description

Job Responsibilities:

• Provide essential enterprise level end user computing services to Public Service agencies
• Plan and execute new initiatives and enhancements that result in innovative use of end-point technologies to meet the needs of forward-looking Public Service agencies
• Work with team leaders and outsourced service providers to plan, manage and deliver projects to upkeep, strengthen or build new desktop services to improve service satisfaction and delivery
• Execute projects to deliver desktop services that achieve standardisation of desktop services across Public Service agencies to reduce operations overheads and greater satisfaction of desktop services
• Supervise and maintain desktop services across Public Service agencies and work with outsourced service providers to attend to issues, problems and request for changes

Technical Capabilities Required:

• Degree in Computer Science, Computer or Electronics Engineering or Information Technology or equivalent
• Minimum 5 years of relevant working experience in designing, planning, deploying and leading enterprise level ICT infrastructure for end point services
• Good technical knowledge of end point technologies as primary practice area, with knowledge in supporting technologies such as network and servers
• Proactive and dedicated individual with good leadership and multi-tasking capabilities
• Good interpersonal skills, both oral and written, with the ability to present ideas and influence stakeholders
• An adaptable and bold individual who dares to innovate and take smart risks

Skill Levels Required:

• Senior Consultant: At least 7 years of experience relevant to IT Infrastructure Engineer (Desktop) role