IT Executive

National University of Singapore Society; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A leading educational institution in Singapore is looking for an IT Support Specialist to provide first line support and manage network performance. The role requires a minimum Diploma in IT with relevant experience and involves administering servers, managing networks, implementing security protocols, and troubleshooting issues. Strong communication and problem-solving skills are essential. Competitive compensation and professional development opportunities will be provided.

Qualifications

• Minimum Diploma in Information Technology with at least 3 years of related experience or Degree in Information Technology with at least 1 year of related experience.
• Proficient in the administration of servers and MS applications.
• Hands-on experience with TCP/IP, LAN/WAN technologies, VPN, and network monitoring tools.

Responsibilities

• Provide first line support to staff and members on all IT matters.
• Implement and maintain network security protocols, including VPN and firewalls.
• Monitor and troubleshoot network performance, connectivity, and availability issues.

Skills

Server administration

Networking devices management

VPN and network protocols

TCP/IP and LAN/WAN technologies

Troubleshooting

Problem-solving

Communication skills

Interpersonal skills

Education

Diploma in Information Technology

Degree in Information Technology

Tools

MS applications

Network monitoring tools

Job description

Responsibilities

1. Provide first line support to staff and members on all IT matters
2. Provide technical administrative support e.g. setting up and installation of applications, Point of Sales, iPhones and PCs
3. Implement and maintain network security protocols, including VPN and firewalls
4. Monitor and troubleshoot network performance, connectivity, and availability issues
5. Manage and maintain the wired and wireless network infrastructures, including switches, routers, firewalls, and access points
6. Update server patches as and when required
7. Ensure Anti‑virus applications are updated
8. Conduct software audit checks
9. Maintain inventory lists

Any other duties as assigned from time to time.

Requirements

• Minimum Diploma in Information Technology with at least 3 years of related experience or Degree in information Technology with at least 1 year of related experience
• Proficient in the administration of servers and MS applications, and networking devices (routers, switches, firewalls, wireless access points)
• Hands‑on experience with TCP/IP, LAN/WAN technologies, VPN, VLAN, and network monitoring tools
• Strong communication and written skills
• Good interpersonal skills and problem solving skills