IT & AV Support Specialist — On‑Site

National University of Singapore; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading university in Singapore seeks a specialist associate for IT and AV support. The role involves first-line IT troubleshooting, maintaining AV setups for seminars, and assisting with IT procurement. The ideal applicant should have a diploma in IT and at least 2 years of hands-on support experience, exhibiting strong problem-solving and communication skills. This position is crucial for ensuring smooth operations within the institute, making it a great opportunity for dynamic individuals looking to make an impact.

Qualifications

• Minimum 2 years of hands-on IT support experience.
• Proficient in supporting AV and hybrid meetings.
• Strong judgement on escalation and independent work.

Responsibilities

• Provide first-line IT support for hardware/software issues.
• Support AV and hybrid meeting setups with troubleshooting.
• Coordinate vendor maintenance and logistics.
• Maintain asset records and inventory.
• Administer IT service requests according to procedures.

Skills

Troubleshooting

AV support

Good communication

Education

ITE Higher Nitec or Polytechnic Diploma in IT

Job description

A leading university in Singapore seeks a specialist associate for IT and AV support. The role involves first-line IT troubleshooting, maintaining AV setups for seminars, and assisting with IT procurement. The ideal applicant should have a diploma in IT and at least 2 years of hands-on support experience, exhibiting strong problem-solving and communication skills. This position is crucial for ensuring smooth operations within the institute, making it a great opportunity for dynamic individuals looking to make an impact.