IT & AV Specialist — On‑Site Seminar Support

Institute for Functional Intelligent Materials; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A research institute in Singapore is looking for a specialist associate to provide essential IT and AV support. The role involves troubleshooting hardware/software issues, coordinating AV setups for meetings, and maintaining inventory records. Candidates should have an ITE Higher Nitec or Polytechnic Diploma in IT and at least 2 years of IT support experience. Strong communication skills in English are required, and the work will be onsite at Kent Ridge Campus.

Qualifications

• 2 years of hands-on IT support experience in on-site/desktop support/helpdesk.
• Ability to work independently with good judgment on escalation.
• Proficient in English (spoken and written).

Responsibilities

• Provide first-line IT support and troubleshoot hardware/software issues.
• Coordinate AV and hybrid meeting support for events.
• Maintain accurate asset records and routine IT housekeeping.

Skills

Troubleshooting skills

AV meeting support

Customer service

Education

ITE Higher Nitec or Polytechnic Diploma in IT

Job description

A research institute in Singapore is looking for a specialist associate to provide essential IT and AV support. The role involves troubleshooting hardware/software issues, coordinating AV setups for meetings, and maintaining inventory records. Candidates should have an ITE Higher Nitec or Polytechnic Diploma in IT and at least 2 years of IT support experience. Strong communication skills in English are required, and the work will be onsite at Kent Ridge Campus.