IPB - Business Development Manager

Citigroup Inc.; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

A global financial services company in Singapore is seeking a Business Development Manager to drive growth by onboarding new clients and enhancing market share. The ideal candidate will have a Bachelor's degree and strong skills in relationship management and communication. Responsibilities include identifying prospects, assisting with account openings, and ensuring compliance while delivering top-notch customer service. This role may require travel to Thailand and fluency in Thai is preferred.

Benefits

Access to development resources

Programs for physical and mental well-being

Qualifications

• Degree holder with banking or sales experience preferred.
• Strong team player with good relationship management skills.
• Able to travel to Thailand for business, where required.

Responsibilities

• Identify and onboard new-to-bank customers through various channels.
• Assist clients in their account opening application.
• Deliver consistent and best-in-class customer service.

Skills

Relationship management

Excellent communication

Initiative and drive

Team player

Education

Bachelor's/University degree

Job description

Citi Global Wealth (CGW) brings together the full power of Citi to serve the entire continuum of wealth clients, from affluent to ultra-high net worth to family offices. The strategies we create help our clients maintain liquidity while maximizing yields, transact in foreign currency and across borders, and manage fluctuating expenses or cash flow. We are uniquely suited to helping our clients meet their banking needs across regions through our global network.

Citi's International Personal Bank (IPB) Singapore was established in 1983 to meet the offshore banking needs of affluent individuals that reside within Asia-Pacific. IPB provides banking and investment services in Singapore to these individuals who have a global lifestyle and minimum assets of US$200,000 to help them grow, protect and preserve their wealth in choice jurisdictions.

We’re currently looking for a high caliber professional to join our team as Business Development Manager (BDM) - C11, based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• Citi provides programs and services for your physical and mental well‑being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.

The BDM is required to grow NTB across different channels for the business. He/ she is required to develop business strategies and initiatives to drive the overall business performance, explore and expand into new markets as well as use analytics to study existing practices and identify areas of improvements. His/Her primary responsibility will be to bring in new customers through leads generated from various sources. He/She will be expected to provide a high level of service to these prospective customers in attending to their enquiries and account set-up.

On a daily basis, the Business Development Manager will be responsible for the following:

• Identify and onboard new-to-bank Citigold customers, through internal and external channels
• To help increase market share for IPB Thailand market
• Assist client in their account opening application
• Actively engage potential referrers and prospects to generate a pipeline of prospects
• Tight follow up with prospects to convert them into clients and ensure healthy funding
• Deliver on the score card parameters but not limited to grow NTBs, clients' digital penetration, qualified funding
• Deliver consistent and best‑in‑class customer service
• Meet the compliance and controls standards set by the Citigroup

The candidate should possess the below qualification and qualities:

• Degree holder with banking or sales experience preferred
• Meticulous and mature personality, with a high level of initiative and drive
• Strong team player with good relationship management skills
• Excellent communication and interpersonal skills
• Able to travel to Thailand for business, where required
• Conversant in Thai language to support Thai‑speaking clients

Education:

• Bachelor's/University degree or equivalent experience

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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