Incident Command & IT Compliance Leader (DevOps/ITSM)

Singapore Airlines; Singapore; On-site; SGD 130,000 - 175,000; Full time

Job summary

A major international airline based in Singapore is seeking a senior leader to oversee operational incident response and ensure compliance across IT services. In this role, you will lead critical incidents, drive compliance efforts, and enhance operational efficiency. The ideal candidate will have 7-10 years of IT operations experience, including 3-5 years in leadership roles, and expertise in DevOps and cloud infrastructure. Strong problem-solving and communication skills are essential for success in this high-pressure environment.

Qualifications

• 7-10 years in IT operations, with 3-5 years in a leadership role.
• Proven ability to lead cross-functional teams under pressure.
• Deep understanding of ISO 27001, GDPR, PCI-DSS compliance.

Responsibilities

• Act as the primary incident commander during high-impact operational and cybersecurity events.
• Lead IT compliance initiatives and conduct risk assessments.
• Drive automation and optimization of DevOps and ITSM processes.
• Mentor teams to foster a high-performance culture.

Skills

ITIL frameworks

DevOps tools (Jenkins, Git, Terraform, Kubernetes)

Cloud infrastructure (AWS, Azure)

Exceptional problem-solving skills

Excellent communication skills

Education

Bachelor’s in Computer Science, IT, or related field

Job description

A major international airline based in Singapore is seeking a senior leader to oversee operational incident response and ensure compliance across IT services. In this role, you will lead critical incidents, drive compliance efforts, and enhance operational efficiency. The ideal candidate will have 7-10 years of IT operations experience, including 3-5 years in leadership roles, and expertise in DevOps and cloud infrastructure. Strong problem-solving and communication skills are essential for success in this high-pressure environment.